Customer Solutions Specialist
Job Location:
Indianapolis, IN - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Department:
Job Summary
Do you love helping customers find the right solution Are you a strong communicator who enjoys working with people learning products and supporting a team Then you may be a great fit for this role.
Our client Verus Engineering is an automotive performance business located on the West Side of Indianapolis. They create the ultimate customer experience one part at a time. Come work for one of the most renowned performance parts manufacturers in the aftermarket. Theyre proud to have built a reputation that has professional teams and organizations coming to them.
As a Solutions Specialist youll use your exceptional knowledge of and passion for automotive performance professionalism and people skills to create the ultimate customer experience. The Solutions Specialist will support the team with invoicing reporting and customer communications.
Benefits
Join a company with an exciting atmosphere competitive pay and other unique perks. If you love the world of motorsports aerodynamics performance vehicles and manufacturing it does not get any better than this.
- Starting salary range: $50000-$55000
- Fully paid medical coverage
- Employee discounts
- Paid time off
- Innovative work environment & opportunities for growth
Key Responsibilities
- Respond to customer inquiries concerns and product-related questions with professionalism and care
- Provide helpful information about Verus Engineering products services and solutions
- Assist with product troubleshooting and help resolve customer issues or concerns
- Support shipment processing in the shop as needed
- Document customer interactions and update CRM records accurately
- Assist with invoicing reconciliation and basic AP/AR support
- Prepare new-hire onboarding materials including checklists and ADP links
- Send templated customer vendor or internal communications as needed
- Enter time logs and support other administrative tasks
- Continually develop product knowledge to support an evolving line of products and services
Qualifications
Verus is looking for candidates who have high energy a passion for automotive performance great communication skills the ability to work in teams and are coachable motivated and customer oriented. A college degree is a plus but not required for this position.
- Previous experience in customer service sales or other related fields
- Ability to build rapport with customers
- Positive and professional demeanor
- Excellent written and verbal communication skills
- High School Diploma
- Prior experience in the automotive industry
- Experience with manufacturing and inventory management software and systems
- Experience in manufacturing
- Experience in the automotive world
- Experience with engineering
Many of our clients utilize E-Verify as part of their employment process.E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States
PURPLE INK OPERATES AS AN EQUAL OPPORTUNITY EMPLOYER
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Required Experience:
Manager
About Company
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