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Customer Solutions Engineer (III) #26-20656
Job Location:
Job Location:
Sunnyvale, CA - USA
Hourly Salary:
USD 105 - 122
Hourly Salary:
Posted:
8 September 2026 (12 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Duration: 6 months
Role Overview:
We are seeking a Senior Customer Solutions Engineer to support Agentic Commerce initiatives and Universal Commerce Protocol (UCP) integrations that power next-generation AI-driven consumer experiences. This role will serve as a technical advisor to external partners guiding them through API integrations troubleshooting implementation issues and ensuring successful onboarding and launch of commerce solutions.
The ideal candidate combines strong API integration expertise customer-facing technical consulting experience and knowledge of emerging AI technologies including LLM agents and agent-to-agent communication frameworks. This role requires close collaboration with Product Engineering Business Development and partner teams to drive successful implementations and improve the overall partner experience.
Key Responsibilities:
Technical Integration & Partner Support
Preferred Qualifications:
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
AI Statement: By applying you acknowledge that AI-assisted tools may be used during hiring.
Role Overview:
We are seeking a Senior Customer Solutions Engineer to support Agentic Commerce initiatives and Universal Commerce Protocol (UCP) integrations that power next-generation AI-driven consumer experiences. This role will serve as a technical advisor to external partners guiding them through API integrations troubleshooting implementation issues and ensuring successful onboarding and launch of commerce solutions.
The ideal candidate combines strong API integration expertise customer-facing technical consulting experience and knowledge of emerging AI technologies including LLM agents and agent-to-agent communication frameworks. This role requires close collaboration with Product Engineering Business Development and partner teams to drive successful implementations and improve the overall partner experience.
Key Responsibilities:
Technical Integration & Partner Support
- Guide partner developers through API integration requirements and technical specifications.
- Troubleshoot API JSON authentication and data validation issues during implementation.
- Support partners through onboarding testing configuration and launch activities.
- Validate integrations and ensure high-quality implementation standards are met.
- Serve as a trusted technical advisor throughout the integration lifecycle.
- Document integration challenges edge cases and technical solutions to improve internal knowledge bases and external documentation.
- Develop implementation playbooks onboarding guides and best practices to support scalable partner adoption.
- Identify opportunities to improve operational workflows and integration processes.
- Drive continuous improvement initiatives focused on partner success and efficiency.
- Act as an early user of internal and external onboarding tools providing feedback to Product and Engineering teams.
- Partner with cross-functional stakeholders to identify product gaps and enhancement opportunities.
- Advocate for partner needs through data-driven insights and technical feedback.
- Contribute to product and platform improvements that enhance scalability and user experience.
- Work closely with Engineering Product Management Business Development and Partner teams to resolve technical challenges.
- Coordinate across multiple stakeholders to ensure successful partner implementations.
- Communicate technical concepts clearly to both technical and non-technical audiences.
- Bachelors degree in Computer Science Engineering Information Systems or a related technical field or equivalent practical experience.
- 45 years of experience in Solutions Engineering Partner Engineering Technical Consulting Developer Support or a similar customer-facing technical role.
- Strong experience with API integrations troubleshooting debugging and system validation.
- Experience working with eCommerce platforms commerce APIs or marketplace integrations.
- Knowledge of JSON REST APIs web services authentication mechanisms and API lifecycle management.
- Experience supporting external customers developers or strategic partners in technical implementation projects.
- Strong customer service orientation with a proven ability to manage partner relationships and deliver exceptional support.
- Experience creating technical documentation implementation guides and operational playbooks.
- Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
- Excellent verbal and written communication skills.
Preferred Qualifications:
- Experience with Agentic AI technologies and AI-powered commerce solutions.
- Familiarity with Large Language Models (LLMs) AI agents MCP (Model Context Protocol) and Agent-to-Agent (A2A) frameworks.
- Experience working with commerce retail marketplace or merchant platform integrations.
- Knowledge of SaaS platforms developer ecosystems and API-first products.
- Experience collaborating with Product Management and Engineering teams to influence product direction and tooling improvements.
- Understanding of data quality validation frameworks and operational scalability.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
AI Statement: By applying you acknowledge that AI-assisted tools may be used during hiring.
Required Experience:
IC
