Customer Services Relations Assistant NF-02

• Independently performs customer service relations work that contributes toward the well-being of both civilian and military guests and the protection and safety of these guests other employees and government property.
• Uses tact and diplomacy to deny entrance to unauthorized personnel or to remove those not adhering to rules and policies including those whose dress or manner does not meet prescribed standards.
• Checks membership cards of persons entering the facility. Ensures that patrons comply with applicable rules and standards. Reports incidents to properauthorities.
• Maintains assigned area in a clean and orderly manner. Ensures compliance with fire safety and security standards. Maintains log of authorized visitors and checks to ensure visitors are authorized entry. May operate a motor vehicle.
• Performs other duties as assigned.

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3 para.2 to include a Tier 1 background investigation.
• Must have the ability to work a regular or rotating schedule that may include evening or nights weekends and holidays

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicants relevant experience skills knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:
- Must possess excellent customer services skills in order to communicate tactfully in attending to the needs of guests and enforce the various policiesrequirements and rules of the facility for which employed.
- Must be able to operate and use various safety and other electronic and automated equipment involved in providing for the well-being of guests and the protection and safety of these guests other employees and government property.
- Must have the ability to work a regular or rotating schedule that may include evening or nights weekends and holidays
- Experience or knowledge preferred in the following computer software programs: Microsoft Word PowerPoint Excel and Outlook.
- Ability to operate a cash register and utilize RECTRAC System preferred


*** All experience must be listed on the resume for that experience to be considered. No assumptions will be made. ***

To better expedite the hiring process we recommend including full contact information (name address phone number email etc.) for professional and personal references on your resume.

Required Experience:

Junior IC