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Customer Services Relations Assistant NF-01
Job Location:
Job Location:
Schofield Barracks, HI - USA
Hourly Salary:
USD 16 - 16
Hourly Salary:
Posted:
6 October 2026 (Yesterday)
Posted:
Application Deadline:
3 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Summary
This position is located at LEILEHUA GOLF COURSE SCHOFIELD BARRACKS HAWAII (Island of Oahu).
Incentives and Bonuses
- Incentives will not be paid.
- Performs customer service relations work that contributes toward the well-being of guests and the protection and safety of other employees and government property.
- Checks membership cards of persons desiring entrance to the facility. Uses tact and diplomacy to deny entrance to unauthorized personnel and to those whose dress or manner does not meet prescribed standards.
- Ensures that patrons comply with applicable rules and standards. Maintains prescribed area in a clean and orderly manner. Ensures compliance with fire safety and security standards.
- Maintains prescribed area in a clean and orderly manner. Familiarizes self with calendar of events in order to inform patrons of scheduled activities.
- Provides security at designated areas by patrolling the premises to prevent unauthorized access. Performs routine security checks to ensure buildings gates and equipment are properly locked or secured.
Conditions of employment
- Work is typically performed outdoors with exposure to prolonged sun dust and bad weather. There is a risk of cuts and bruises from flying objects and branches and serious injuries from operating equipment.
- Protective gear may be required for safety.
- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- A one-year probationary period may be required.
- Satisfactorily complete an employment verification (E-Verify) check.
- Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3 para.2.
- Incumbent may be required to complete a Tier 1 background investigation for a Common Access Card for physical access to federally-controlled facilities.
- Willing to work rotating shifts that may include nights weekends and holidays.
- A valid States Drivers License is required for positions that require the incumbent to drive and operate a motor vehicle.
Qualifications
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicants relevant experience skills knowledge and abilities as they pertain to this position.
A minimum qualified candidate must possess the following:
MINIMUM QUALIFICATION CRITERIA
- Must possess excellent customer services relations skills in order to communicate tactfully in attending to the needs of guests and enforce the various policies requirements and rules of the facility for which employed.
- Must be able to operate and use the various safety and other electronic and automated equipment involved in providing to the well-being of guests and the protection and safety of employees and government property.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration
- The Area of consideration for this vacancy announcement is Local Island of Oahu (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
- If you are unable to apply online you can complete a paper application. To get started contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
- Be sure to submit your completed application form along with your resume and any required supporting documents no later than 3:00 p.m. HST on 07/14/2026 to ensure timely processing.
- Important: Incomplete applications including missing responses to questionnaire items may result in an ineligible rating.
- Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Governments interest.
- This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
- Non-foreign overseas allowances cost of living (COLA) and differentials will not be paid contingent upon eligibility.
- Access to certain federal facilities may require a REAL ID-compliant drivers license/ID (marked with a star) or an Enhanced Drivers License (EDL) from WA MI MN NY or VT. See for details.
- After you apply your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
- Army PAY SETTING Rules/Requirements apply to this vacancy announcement.
- Any individual who was required to register with Selective Service and who is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual will not be appointed.
- Before you apply take a moment to explore our Applicant Information Kit your go-to guide for understanding our hiring processes and making your application stand out.
- Inside you will find helpful tips insights and everything you need to feel confident and prepared.
- Click this URL to view the kit: should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Required Experience:
Junior IC
