Customer Service Specialist

Start Club Corp helps teams clarify the strategic choices behind market presence: what to emphasize where to compete how to communicate value and how to keep growth priorities visible across the organization.

We are seeking a motivated and service-oriented Customer Service Specialist to assist customers respond to inquiries and help ensure a positive experience with our company. The ideal candidate enjoys problem-solving communicates effectively and can handle customer needs with patience and professionalism.

• Respond to customer questions regarding company services promotions and general information.
• Listen carefully to customer concerns and provide helpful appropriate solutions.
• Explain service details and company procedures in a clear and accessible manner.
• Identify when an inquiry requires additional assistance and direct it to the appropriate team member.
• Follow up on customer requests to help ensure timely and satisfactory outcomes.
• Maintain accurate records of customer interactions and relevant service information.
• Share recurring questions and customer feedback with the team to support service improvements.
• Work collaboratively with colleagues to maintain consistent service standards.
• Represent Harvest Advertising Inc. professionally in all customer interactions.

• Strong verbal communication and active listening skills.
• Patient approachable and professional attitude.
• Good problem-solving and organizational abilities.
• Ability to manage multiple requests while maintaining attention to detail.
• Dependable adaptable and comfortable working in a team environment.
• Willingness to learn company procedures and develop customer service skills.
• Previous customer service experience is beneficial but not required.