Customer Service

As Customer Service you will be responsible for: 

• Processing product returns and conducting product failure analysis
• Ensuring a high level of customer service is delivered to all customers
• Handling the day-to-day RMA Receiving activities
• Working closely with internal departments as required

Qualifications :

The ideal Help Desk Specialist will also have:

• Minimum of a Bachelors degree
•  Related experience RMA/Customer Service
• Good written and verbal communication skills
• Proficiency in English
• Team player attitude
•  Ability to work well in a fast-paced environment with dynamic requirements and priorities
• Attention to detail and commitment to managing problems towards resolution
• Proficiency in MS Office such as Word Excel and Outlook is necessary
• Ability to lift 30 - 50 lbs

Additional Information :

As a member of our team you will enjoy:

• Hourly Pay Rate
• Annual Company Bonus Program*
• Health Insurance (medical dental vision other optional insurances)
• Paid Holidays and Paid Sick Leave
• 401(k) Program
• Employee Referral Program
• Employee Discounts
• Employee Appreciation Events

Our EEOC Statement:

Ma Labs welcomes and encourages diversity and inclusion in the workplace. Ma Labs is committed to equal 
employment opportunity regardless of race color religion sex (including pregnancy childbirth or related 
medical conditions) gender identity gender expression national origin ancestry citizenship age physical or 
mental disability military or veteran status marital status domestic partner status sexual orientation genetic 
information or any other basis protected by applicable law. Ma Labs is also committed to providing reasonable 
accommodations for candidates with disabilities in our recruiting process. If you need any accommodations due 
to a disability please let us know. 

Remote Work :

No

Employment Type :

Full-time