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Customer Service RepresentativeInside Sales Support
Job Location:
Job Location:
Costa Mesa, CA - USA
Hourly Salary:
USD 25 - 35
Hourly Salary:
Posted:
22 August 2026 (4 days ago)
Posted:
Application Deadline:
19 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Responsive recruiter
Benefits:
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
- 401(k) matching
- Competitive salary
- Dental insurance
Company Description
TARGETTI USA represents the quality craftsmanship and excellence of the TARGETTI GROUP in the North American market. As a respected manufacturer of sophisticated architectural lighting solutions the company offers a broad range of indoor and outdoor products designed for diverse architectural applications.
Applicants can expect to join a company focused on high-performance design-driven lighting solutions with strong support across the U.S. through an established sales representative network.
Role Description
The Customer Service/Inside Sales Support role is a full-time position based in Costa Mesa CA. The Inside Sales & Customer Service Support role is responsible for ensuring exceptional customer experience and seamless internal coordination across the sales and order fulfillment process. This position supports a designated sales territory by managing inbound inquiries processing orders and quotations and acting as a key liaison between customers regional sales teams and internal departments. The primary goal is to uphold high standards of responsiveness accuracy and service while contributing to the overall efficiency and success of the sales operation.
Main Position Responsibilities
- Territory & Customer Support: Provide responsive support to customers and sales representatives while coordinating territory-related activities.
- Order Management & Processing: Review and validate incoming orders for accuracy (product codes pricing BOM commissions etc.) and manage the full order lifecycle from quote through shipment by coordinating with internal teams.
- Quoting & Project Take-Offs: Perform lighting take-offs from construction drawings and create drawing markups using Bluebeam Revu or Adobe Acrobat.
- System & Inbox Management: Prioritize and respond to customer inquiries via phone and email and use SAP and other internal systems to retrieve invoices proformas tracking information packing slips and other order documentation.
Qualifications
- 3 years of experience in customer service inside sales or a related rolepreferably within the lighting or architectural products industry
- Prefer experience with SAP Dynamics Adobe and Bluebeam Revu
- Strong MS Office skills (Excel Outlook Word).
- Strong Customer Service and Customer Support skills to manage inquiries orders and issue resolution effectively
- Detail-oriented organized and able to manage multiple tasks and priorities in a fast-paced environment
- Strong written and verbal communication skills and the ability to work collaboratively with cross-functional teams
- Bachelors degree in business or a related field is a plus
Compensation
- Compensation will be commensurate with the candidates experience and education
- Health Insurance: Employee HMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
- Dental Insurance: Employee DHMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
- Vision Insurance: 100% paid by Targetti
- Life Insurance (paid by Targetti) with option to purchase additional coverage
- Additional Health Resources through United Healthcare (fees may apply)
- Flexible Spending Account (FSA) option for healthcare and dependent care expenses
- 401(k) Profit Sharing Plan with match
- Time Off Benefits
- Professional Development
Additional Information
- Must have legal authorization to work in the United States at the time of application
- Employment with Targetti USA Inc. is contingent upon the successful completion of a background check
- Targetti USA Inc. is an Equal Opportunity Employer and does not discriminate based on race color religion sex national origin age disability sexual orientation gender identity or any other protected status under applicable law.
Compensation: $25.00 - $35.00 per hour
As an international company doing business for over 90 years we are committed to high ethical standards and continue to embrace the transformation of our of human resources and our employee experience in order to support our changing growing business. At Targetti USA we strive to provide our employees with the tools motivation and inspiration they need to complete their jobs with passion and purpose. Whether its the tools that enable a more productive remote work environment with a workplace culture that recognizes and embraces our differences the foundation of our parent company embraces diversity and inclusivity from all walks of life and cultures.
Targetti USA is a division of the 3F Filippi Targetti Group worldwide. We offer the opportunity to grow within a small company dynamic.
Creating an environment where the best people come to do their best work. The core of our company is the people. The people arent just employees they are Famiglia. We encourage our employees to bring their fresh ideas perspectives and experiences to deliver the best solutions for our customers.
Required Experience:
Unclear Seniority
