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Customer Service Representative
Job Location:
Monthly Salary:
Posted:
25 October 2026 (9 hours ago)
Posted:
Application Deadline:
22 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Help Desk Representative
Location: Remote (U.S. based only)
Duration: 6 months (with possible extension)
We are seeking U.S. Citizens to join our Help Desk team supporting federal this role you will:
- Handle inbound and outbound customer calls
- Document inquiries and escalate issues as needed
- Use help desk software to track and resolve requests
- Follow compliance protocols when working with sensitive information
- Work scheduled shifts (MonFri between 6 AM9 PM CST; Sat 6 AM6 PM CST)
Qualifications:
- High school diploma or GED
- 1 year customer service or call center experience
- Familiarity with help desk software and telephone systems
- Strong communication and problemsolving skills
- Must pass federal/state background checks
Work Environment:
- Remote U.S. based role
- May require weekend shifts
Location: Remote (U.S. based only)
Duration: 6 months (with possible extension)
We are seeking U.S. Citizens to join our Help Desk team supporting federal this role you will:
- Handle inbound and outbound customer calls
- Document inquiries and escalate issues as needed
- Use help desk software to track and resolve requests
- Follow compliance protocols when working with sensitive information
- Work scheduled shifts (MonFri between 6 AM9 PM CST; Sat 6 AM6 PM CST)
Qualifications:
- High school diploma or GED
- 1 year customer service or call center experience
- Familiarity with help desk software and telephone systems
- Strong communication and problemsolving skills
- Must pass federal/state background checks
Work Environment:
- Remote U.S. based role
- May require weekend shifts
Required Experience:
Unclear Seniority
