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Customer Service Representative OMNY 119
Job Location:
Job Location:
Tullahoma, TN - USA
Hourly Salary:
USD 14 - 14
Hourly Salary:
Posted:
22 October 2026 (Yesterday)
Posted:
Application Deadline:
19 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation project-based teams and technical solutions. Our staffing division works as a recruiting arm for technical companies in the region and across the country. Clients turn to us to help them find technical talent.
We are currently seeking a Customer Service Representative for an international company that operates within the transportation industry. The Representative will provide a service to customers who require assistance with issues involving their fare media cards and accounts. They will be responsible for providing professional knowledgeable and courteous call support to all cardholders patrons and transit operators. This position typically works under close supervision and direction. This position is remote based out of Tullahoma Tennessee but the employee must live nearby.
Essential Job Duties & Responsibilities:
Minimum Job Requirements:
Hourly Rate: $14/hour
Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)
We are currently seeking a Customer Service Representative for an international company that operates within the transportation industry. The Representative will provide a service to customers who require assistance with issues involving their fare media cards and accounts. They will be responsible for providing professional knowledgeable and courteous call support to all cardholders patrons and transit operators. This position typically works under close supervision and direction. This position is remote based out of Tullahoma Tennessee but the employee must live nearby.
Essential Job Duties & Responsibilities:
- Answers all incoming fare media phone calls from customers.
- Processes all fax and email inquiries.
- Performs all assigned tasks as quickly and accurately as possible.
- Follows all established policies procedures and written/verbal instructions.
- Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.
- Answers all inquiries related to fare media.
- Initiates outbound calls as needed.
Minimum Job Requirements:
- High school degree or equivalent 1-3 years experience in a Customer Service/Call Center.
- Some college coursework preferred.
- Must be a good team player.
- Must possess a positive attitude.
- Must excel in a fast-paced environment.
- Able to work and respond in a high-volume situation.
- Willing to work extended hours.
- Ability to type 40 plus words per minute (WPM).
- Proficient in Microsoft Office
Hourly Rate: $14/hour
Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)
Required Experience:
Unclear Seniority
