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Customer Service Representative
Job Location:
Monthly Salary:
Posted:
29 September 2026 (4 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Summary of the Customer Service Rep: In this entry-level Customer Service Representative position youll be an important part of the Customer Service team assisting customers and outside sales representatives with many of their day-to-day activities including Contract Review of all incoming sales orders and assisting customers to ensure their orders are accurate and can be entered. This position is responsible for contract review and order entry for Customers. It requires a timely and accurate response to customer orders adherence to processes and procedures and conformance to customer requirements.
Job Duties & Responsibilities of the Customer Service Rep:
Job Duties & Responsibilities of the Customer Service Rep:
- Confirm receipt of orders received via e-mail.
- Review and enter e-mail orders for accuracy and completeness based on both customer and company requirements.
- Routinely update Navpoint with the ship to addresses contacts and prospects.
- Communicate effectively and efficiently with customers any discrepancies or changes that need to be made on orders.
- Work and communicate with the outside sales team and other internal departments to conform to customer requirements.
- Enter customer concerns or complaints.
- Be an active member of the Operator ACD Phone line.
- Assist in other projects as assigned.
- Typing skills of at least 50 WPM with High Accuracy
- Proficient use of Office 365
- Good communication and critical thinking skills
- High degree of diligence
- Ability to work at a fast pace even with several interruptions and some time pressure.
- Proficient use of Windows XP operating system and Microsoft Office products (Word Excel Outlook).
- Good communication skills to interact with team members customers outside sales and other internal departments.
- Good critical thinking skills to resolve questions and problems related to orders.
- Strong organizational skills.
- Industrial sales background a plus but not a requirement.
Required Experience:
Unclear Seniority
About Company
We will quickly fill your most critical roles with top talent. Instead of reading 1000s of applications, we can get you interviewing 4-5 qualified, interested candidates to get the role filled ASAP. We specialize in find cleared talent & have deep roots in systems & processes for HR ... View more
