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Customer Service Representative (Level III)
Job Location:
Job Location:
Jacksonville, FL - USA
Hourly Salary:
USD 20 - 20
Hourly Salary:
Posted:
22 October 2026 (2 days ago)
Posted:
Application Deadline:
19 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our client a Banking company is looking for a Customer Service Representative (Level III) for their Jacksonville FL location.
Responsibilities:
Why Should You Apply
Responsibilities:
- Business and Monetary Control (BMC) provides service support by assisting with inquiries related to Financial Transaction paperwork Account Balance and Activity Letters of Authorization and Employee stock options.
- Provide clients and/or internal partners with clear complete and accurate responses to their questions and inquiries at point of call
- Deliver quality service by providing effective and efficient operations support for the assigned areas internal business partners and/or external customers and potential clients
- Manage risk by accurately authenticating clients fully adhering to policy / procedures and proactively identifying and escalating potential risk
- Navigate through multiple applications and tools to understand policy / procedures gain clarity on various products / services and research and resolve issues with client accounts
- Display passion commitment and deliver an experience that improves our customers financial lives
Why Should You Apply
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Required Experience:
Unclear Seniority
About Company
ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
