Customer Service Representative – Entry Level

Crestfield Talent is seeking a personable and dependable Customer Service Representative for a full-time entry-level opportunity in New York. This position is suited for someone who communicates clearly enjoys helping people and can stay organized while handling a variety of customer requests.

Youll serve as a primary point of contact for customers assist with everyday questions maintain accurate account information and work alongside the broader support team to create a positive customer experience.

• Respond to customer questions by phone email or other support channels

• Provide clear information about services accounts and general requests

• Update customer records and document conversations accurately

• Help resolve routine concerns and direct complex matters to the appropriate team

• Follow up with customers when additional information is required

• Maintain a professional and helpful approach throughout each interaction

• Work with team members to keep daily customer service operations running smoothly

• Strong verbal and written communication skills

• Comfortable interacting with customers throughout the workday

• Organized with good attention to detail

• Basic computer and data-entry skills

• Dependable and able to manage multiple tasks

• Previous customer service experience is helpful but not required

• Entry-level candidates are encouraged to apply

Customer Service Communication Customer Support Data Entry Phone Support Email Support Problem Solving Customer Relations Computer Skills Time Management Teamwork Attention to Detail

• Full-time schedule

• Entry-level opportunity

• Paid training

• Professional work environment

• Opportunity to develop customer service and business support experience

Required Skills:

Customer Service