Customer Service Officer

We are seeking a professional and sales-focused Customer Service Officer to engage with customers understand their needs and recommend products and services that provide value. This role is ideal for individuals who enjoy building relationships assisting customers and working toward measurable sales goals.

• Engage with customers and provide friendly professional assistance.
• Identify customer needs and recommend appropriate products or services.
• Present product and service information to support purchasing decisions.
• Identify and pursue sales opportunities through customer interactions.
• Follow up with prospective and existing customers to support sales growth.
• Build strong customer relationships and encourage repeat business.
• Support promotional and customer acquisition initiatives.
• Maintain accurate customer and sales records.
• Collaborate with team members to achieve sales and customer satisfaction goals.
• Participate in ongoing sales training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident professional and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable adaptable and self-motivated.
• Previous experience in sales customer service retail hospitality or account support is a plus but not required.