Customer Service Officer

Job Summary

We are seeking a professional and sales-focused Customer Service Officer to engage with customers understand their needs and recommend products and services that provide value. This role combines customer service relationship-building and sales responsibilities in a fast-paced environment.

Responsibilities

• Engage with customers and provide friendly professional assistance.
• Identify customer needs and recommend appropriate products or services.
• Identify and pursue sales opportunities through customer interactions.
• Follow up with prospective and existing customers to support sales growth.
• Build strong customer relationships and encourage repeat business.
• Support promotional and customer acquisition initiatives.
• Maintain accurate customer and sales records.
• Collaborate with team members to achieve sales and customer satisfaction goals.
• Participate in ongoing sales training and professional development.

Qualifications :

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Confident professional and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable adaptable and self-motivated.
• Previous experience in sales customer service retail hospitality or account support is a plus but not required.

Additional Information :

• Competitive salary of $45000 $49000 per year.
• Full-time position with a professional and supportive team environment.
• Career growth and advancement opportunities.
• Ongoing training and professional development.
• Opportunities to strengthen communication customer service problem-solving and leadership skills.
• Collaborative workplace focused on personal and professional growth.
• Opportunity to take on greater responsibilities as your skills develop.

Remote Work :

No

Employment Type :

Full-time