Customer Service Office Coordinator

• Paid Holidays
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

• Monetary incentives based on attendance and measurables
• 90 day re-evaluation of starting wage
• Group team building quarterly meet-ups
• Weekly meet ups with your team to talk about ideas issues and solutions
• Yearly family picnics/parties to meet all our 7 stores team members

• Handle inbound and outbound calls using proper phone etiquette.
• Maintain a well-organized and professional workspace.
• Maintain strong knowledge of products policies and services of the organization.
• Meet and greet walk in customers. Transfer customer to our Scheduling Department to set up a free in-home estimate.
• Receive new contracts from the Sales Department and entering data into Window Worlds CRM program and QuickBooks
• Accurately create and update customer accounts and input records of customer interactions into CRM.
• Schedule appointments with both customers and Window World team.
• Manage communication between customers and installation teams
• Receiving payments after the project is completed and entering data into Window Worlds CRM program and QuickBooks
• Resolve customer issues by determining cause of problem facilitating a resolution and timely following up with customers.

• Pleasant personality with energetic spirit
• Prior customer service experience is essential
• Prior data entry skills are preferred
• Strong attention to detail
• Ability to learn and adapt quickly
• Strong math skills

Come work for Americas Exterior Remodeler offering quality windows doors siding roofing shutters and more with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry our promise has remained constant since our start in 1995 Superior Products Professionally Installed at a Guaranteed Low Price.

Window World is a full-service exterior remodeler and has sold and installed over windows to date includingwindows annually since 2009. In addition to being Americas largest replacement window and exterior remodeling company Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry Window World is proud to offer a comprehensive suite of products for a true exterior transformation.

Each locally owned and operated Window World sells custom products in customers homes then manages every step of the process through product ordering and final install. Customers enjoy Window Worlds professional and honest sales process as well as top-notch product installations and service all from a single company.

Become a part of Americas leading exterior remodeling company. Were doing the right things the right way and we invite you to click the link and apply online today.