Customer Service Manager 2326
Lakewood, CO - USA
Job Summary
Customer Service Manager Lakewood NJ $65000$75000
About the Role
A growing ecom company is looking for a Customer Service Manager to lead and support a small team of two remote representatives. This is a role that values drive over years on a resume whether youre an experienced manager or a sharp up-and-comer ready to step into leadership both paths are welcome here. If youre organized people-oriented and know how to keep a team running smoothly this ones for you.
Key Responsibilities
Team Oversight
- Manage and support a team of two remote customer service representatives
- Monitor performance and ensure a high standard of customer interactions
Operations & Communication
- Serve as the point of contact for escalated customer issues
- Keep team workflows organized and efficient in a remote environment
Qualifications
- Prior experience in customer service with some leadership exposure preferred
- Strong communication and organizational skills
- Comfortable managing remote employees
- Self-motivated with the ability to work independently
Interested Send your resume to:
Required Experience:
Manager