A growing ecom company is looking for a Customer Service Manager to lead and support a small team of two remote representatives. This is a role that values drive over years on a resume whether youre an experienced manager or a sharp up-and-comer ready to step into leadership both paths are welcome here. If youre organized people-oriented and know how to keep a team running smoothly this ones for you.
Key Responsibilities
Team Oversight
Manage and support a team of two remote customer service representatives
Monitor performance and ensure a high standard of customer interactions
Operations & Communication
Serve as the point of contact for escalated customer issues
Keep team workflows organized and efficient in a remote environment
Qualifications
Prior experience in customer service with some leadership exposure preferred
Strong communication and organizational skills
Comfortable managing remote employees
Self-motivated with the ability to work independently
Interested Send your resume to:
Required Experience:
Manager
Customer Service Manager Lakewood NJ $65000$75000About the RoleA growing ecom company is looking for a Customer Service Manager to lead and support a small team of two remote representatives. This is a role that values drive over years on a resume whether youre an experienced manager or a sharp u...
Customer Service Manager Lakewood NJ $65000$75000
About the Role
A growing ecom company is looking for a Customer Service Manager to lead and support a small team of two remote representatives. This is a role that values drive over years on a resume whether youre an experienced manager or a sharp up-and-comer ready to step into leadership both paths are welcome here. If youre organized people-oriented and know how to keep a team running smoothly this ones for you.
Key Responsibilities
Team Oversight
Manage and support a team of two remote customer service representatives
Monitor performance and ensure a high standard of customer interactions
Operations & Communication
Serve as the point of contact for escalated customer issues
Keep team workflows organized and efficient in a remote environment
Qualifications
Prior experience in customer service with some leadership exposure preferred
Strong communication and organizational skills
Comfortable managing remote employees
Self-motivated with the ability to work independently