Customer Service & Logistics Assistant
Waltham, MA - USA
Job Summary
Customer Service & Logistics Assistant / Shipping & Receiving Coordinator
Waltham MA Fully on-site
My clients North American operations run through its Waltham facility and this role keeps product moving: received stored across temperature-controlled environments and shipped to customers.
Why You Should Apply
- Up to $60K salary depending on experience
- 25 days PTO plus 10 paid holidays
- 5% 401(k) match
- Medical dental vision life and EAP plus a paid volunteer day and wellbeing allowance
- LinkedIn Learning plus regular in-house training
What Youll Be Doing
- Receive and store materials at ambient 4C -20C and -80C
- Assemble kits and pack shipments from dry-ice boxes to 200kg pallets
- Run put-away inventory counts and expiration tracking
- Prepare domestic and international shipping documents and coordinate with couriers and suppliers
- Process orders in NetSuite and Salesforce and support customers on shipping returns and exchanges
About You
- Be able to do the job as described.
- Cold-chain or temperature-controlled storage experience
- Comfortable moving palletized freight with powered lifters
- Working knowledge of NetSuite and Salesforce
- Bonus: Incoterms import/export declarations and tariff codes
US work authorization required.
How To Apply
Wed love to see your resume but we dont need it to have a conversation. Email Russ at and tell me why youre interested. Or if you do have a resume ready apply here
Required Experience:
Junior IC
About Company
Niche executive search firm with 30+ years specializing in executive search and staffing in Medical Device, Biotech, Pharma, and Diagnostics. Jacobs Management Group is a WBENC certified retained and contingent search firm with 30+ years of industry success and a national network.