Customer Service Coordinator
Northfield, OH - USA
Job Summary
Fields Jaguar Land Rover Northfield is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.
Being family-owned and operated our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety Integrity Courtesy Presentation Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
We Offer
Medical Dental Vision Short- and Long-Term Disability Paid Basic Life Insurance 401(k) Personal Time Off Paid Training Employee vehicle purchase plans Health and Wellness Saturday Lunches Discounts on products and services; Sundays off.
Responsibilities:
- Meet and greet customers professionally in-person & on the phone
- Create and set appointments for service
- Provide basic information to callers who have general inquiries
- Handle customer complaints with integrity and poise
- Provide general administrative and clerical support including mailing scanning faxing and copying
- Maintain office supplies for a specific location
Qualifications:
- Must be available to work every Saturday
- Excellent communication and organizational skills
- Experience using Microsoft Office suite
- Ability to work effectively with customers vendors and employees while handling multiple tasks simultaneously
- Must be willing to submit to a drug screen & background check
Required Experience:
IC
About Company
Jaguar Land Rover Northfield is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external c...