Customer Service Coordinator A

CTDI is a large-scale Engineering Repair and Logistics company that services the countrys largest wireless telecommunications providers as well as the largest High-speed Internet & Cable providers. CTDI has over 11000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20000 employees worldwide.

Assist customers with all customer-related business activity and other administrative duties as required.

1st Shift: 7:00AM - 3:30PM Monday - Friday

Pay Rate: $19.19

Responsibilities:

• Assist customers with all customer-related business activity.
• Process customer orders.
• Updating electronic activity information.
• Administer customer calls.
• Follow up on customer issues.
• Interface with CTDI corporate sales operations team and production staff.
• Maintain automated Help Desk customer services database.
• Interface with customers through various mediums. including: intranet internet e-mail fax and phone.
• Other administrative duties as required.

Required Skills:

• 4 years customer service or related experience.
• Previous customer service experience preferred.
• Excellent customer relations skills.
• Excellent communication skills and interpersonal skills.
• Excellent organizational skills and analytical skills.
• Ability to work under pressure.
• Excellent problem solving skills.
• Excellent telephone skills.
• Experience with basic PC software programs including: MS office excel word power point or related programs.

You will love working in our family-oriented company! When you join our family you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive team-oriented inclusive workplace
• Health Dental Vision & Prescription Coverage
• Paid holidays vacation & sick/personal time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Work Authorization

• United States (Required)
• Must be 18 years of age

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI including recruitment hiring training advancement and termination.

This position does not qualify for visa sponsorship.

CA Residents only click here to view CTDIs California Privacy Notice Agreement.

Required Experience:

IC