Customer Service Associate

Our Thrift Shoppe Customer Service Associates embody our mission of providing compassionate care and support to those in need. They creating a welcoming environment for customers offer assistance with inquiries and ensuring a positive shopping experience. With a focus on integrity and empathy they handle transactions with care assist in merchandising and contribute to maintaining a tidy store. Their dedication to our values of dignity respect and community engagement helps us to fulfill our commitment to serving others with excellence.

EDUCATION AND QUALIFICATIONS:

• High School Diploma/GED required
• Minimum of 2 years cashier and customer service experience required
• Experience in a thrift or consignment shop preferred

ESSENTIAL JOB RESPOSIBILITIES:

• Provide cashier service to customers by utilizing a cash register POS and/or credit card terminal.
• Welcome and engage with customers as they enter the shoppe and respond to customer questions.
• Provide excellent interaction and customer service to customers co-workers and volunteers both in shoppe and over the phone.
• Straighten and restock the shoppe throughout the day before opening and after closing.
• Ensure returns and /or go-backs are returned to their proper department at end of shift.
• Assist in other areas of thrift shoppe when necessary including at other thrift shoppe locations.
• This position will occasionally require working during non-operating store hours and holidays which may include restocking days and promotional evening and weekend

Required Experience:

IC