Customer Service Associate

Are you ready to join a team where your skills and enthusiasm truly make a difference If so Hearn Plumbing Heating & Air in Madison OH is seeking a full-time Customer Service Associate who is passionate about delivering exceptional service!

We offer competitive compensation medical dental vision a 401(k) paid time off (PTO) paid holidays winter and summer team events free coffee from our local coffee shop uniforms company-provided tools for technicians opportunities for advancement and the chance to work with the best team in the business. If youre looking for a role that combines great pay excellent benefits and a supportive team environment this is your chance!

WHATS YOUR DAY LIKE

As our Customer Service Associate your day begins with a smile as you dive into a variety of tasks designed to keep our clients delighted and our schedule full. Youll be at the heart of our operation engaging with customers via email text and phone ensuring they receive top-notch service. Youll manage our scheduling system handle basic office duties and use your knowledge of our services to educate and assist clients. Your ability to stay upbeat and professional will make you the go-to person for resolving queries and ensuring smooth interactions. Each day brings new challenges and opportunities to showcase your skills and contribute to our teams success!

WONDERING WHO WE ARE

Hearn Plumbing Heating & Air has been providing clean drains hot showers and cozy homes to Madison and the surrounding areas since 1946! Our family-owned business operates on strong family values that consist of service integrity and trust. We realize that the only way to have happy customers is to have a happy team of people serving them! We do everything imaginable to support our people lift them up to make them better and ensure that theyre successful. Our company prioritizes the personal growth and well-being of our staff making Hearn the best place for success. Come work for a business that supports and believes in you - join our family today!

READY TO BECOME OUR CUSTOMER SERVICE ASSOCIATE

• Basic computer skills
• Excellent customer service and phone skills

Knowledge of Microsoft Excel is a plus! If youre excited to join a team thats passionate about both their work and their people fill out our quick mobile-friendly initial application today! We cant wait to meet you and explore how you can thrive with us at Hearn Plumbing Heating & Air.

Candidates must successfully pass a background check and/or a pre-employment drug testing to be eligible for hire.

Required Experience:

IC