Enter a job title or keyword
Customer Service and Shipping Associate
Job Location:
Job Location:
Houston, TX - USA
Hourly Salary:
USD 16 - 19
Hourly Salary:
Posted:
7 October 2026 (Yesterday)
Posted:
Application Deadline:
4 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- Free uniforms
- Paid time off
- 401(k) matching
- Bonus based on performance
- Employee discounts
PostNet 1337 W 43rd St Ste B Oak Forest Houston TX
Pay: $16.00$19.00 per hour based on experience
Job Type: Full-Time 3540 hours per week
Schedule: Five days per week within our operating hours: MondayFriday 9:00 AM6:00 PM and Saturday 10:00 AM2:00 PM. Saturday availability is required. Employees working Saturday receive a weekday off.
Pay: $16.00$19.00 per hour based on experience
Job Type: Full-Time 3540 hours per week
Schedule: Five days per week within our operating hours: MondayFriday 9:00 AM6:00 PM and Saturday 10:00 AM2:00 PM. Saturday availability is required. Employees working Saturday receive a weekday off.
About the Position
PostNet in Oak Forest is looking for a friendly dependable and detail-oriented Customer Service and Shipping Associate to join our team.
This is a hands-on customer-facing position focused on helping customers with shipping packaging mailbox services and other business needs. Youll work directly with customers throughout the day helping them understand their options and recommending solutions based on their needs.
The ideal candidate has strong customer-service and computer skills enjoys working with people and is comfortable learning new systems and processes.
Previous experience in a shipping center print or copy center office-services business or similar customer-service environment is preferred but not required. Familiarity with Adobe Acrobat Photoshop or other Adobe products is also a plus.
Why Work With Us
- 401(k) with company match
- Two weeks paid vacation after one year plus paid holidays
- Predictable daytime schedule with no evening shifts
- Short Saturday shift: 10:00 AM2:00 PM with a weekday off
- Employee discounts on qualifying products and services
- Company-provided uniforms
- Paid training
- Opportunities for increased responsibility and advancement
What Youll Do
- Provide friendly professional service to customers in person by phone and by email.
- Process shipments through UPS FedEx DHL and USPS.
- Help customers select appropriate shipping packaging and service options.
- Professionally pack customer items for shipment.
- Receive sort and distribute mail and packages for mailbox customers.
- Assist customers with mailbox and other PostNet services.
- Recommend products and services based on customer needs.
- Accurately process customer orders and payments.
- Learn and follow carrier requirements and PostNet operating procedures.
- Help maintain a clean organized and professional center.
What Were Looking For
- Strong customer-service and communication skills.
- Friendly and comfortable working directly with customers.
- Dependable punctual and detail-oriented.
- Comfortable using computers and learning new software.
- Able to manage multiple customers and priorities in a fast-paced environment.
- Comfortable recommending products and services rather than simply processing transactions.
- Willing to learn shipping packaging mailbox and other PostNet services.
- Available to work Saturdays from 10:00 AM2:00 PM.
- High school diploma or equivalent.
Experience That Gives You an Advantage
Previous experience in shipping and packaging print or copy centers office services retail customer service or a similar environment is a plus.
Familiarity with Adobe Acrobat Photoshop or other Adobe Creative Cloud applications is helpful but not required.
A college degree is not required.
Physical Requirements
This position requires regular standing and movement throughout the workday and handling customer packages and packing materials.
Candidates must be able to perform the essential functions of the position including safely lifting and moving packages weighing up to approximately 50 pounds with or without reasonable accommodation.
Starting pay is $16.00$19.00 per hour based on relevant experience and demonstrated skills.
If you enjoy helping customers solving problems working with technology and learning new skills wed like to hear from you.
Compensation: $16.00 - $19.00 per hour
At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.
We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Required Experience:
IC
About Company
Browse all PostNet locations in United States for high quality copying, printing, shipping, and graphic design services.
