Customer Service Agent

Job Summary

We are seeking a friendly motivated and sales-focused Customer Service Agent to engage with customers understand their needs and recommend products and services that provide value. This role combines customer service relationship-building and sales responsibilities in a dynamic environment.

Responsibilities

• Welcome and engage with customers in a friendly professional manner.
• Present products and services based on customer needs.
• Identify sales opportunities and recommend appropriate solutions.
• Follow up with prospective and existing customers to support sales growth.
• Build strong customer relationships and encourage repeat business.
• Support promotional and customer acquisition initiatives.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve sales and customer engagement goals.
• Participate in ongoing sales training and professional development.

Qualifications :

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident outgoing and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable adaptable and self-motivated.
• Previous experience in sales customer service retail hospitality or promotions is a plus but not required.

Additional Information :

• Competitive salary of $48000 $53000 per year.
• Full-time employment.
• Opportunities for professional growth and advancement.
• Ongoing training and skill development.
• Opportunities to develop leadership communication and client-management skills.
• Collaborative and supportive work environment.
• Exposure to a variety of campaigns clients and communication projects.
• Opportunities to take on additional responsibilities as you grow within the organization.
• Clear pathways for long-term career development.

Remote Work :

No

Employment Type :

Full-time