Customer Service Agent

At Fox Fruit we believe that every business deserves a smart adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs

We are seeking a friendly and motivated Customer Service Agent to provide professional assistance build positive customer relationships and support a high-quality customer experience. This is an excellent opportunity for someone who enjoys working with people solving problems and developing strong communication and service skills.

• Assist customers with questions about products and services.
• Identify customer needs and recommend appropriate solutions.
• Build and maintain positive customer relationships.
• Respond to customer inquiries and routine concerns.
• Assist with customer retention and business growth opportunities.
• Maintain accurate customer information and activity records.
• Communicate customer feedback and needs to team members.
• Collaborate with colleagues to achieve service objectives.
• Represent the company professionally during all customer interactions.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Customer-focused and professional attitude.
• Strong listening and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Positive attitude and willingness to learn.
• Reliable adaptable and self-motivated.
• Ability to work independently and as part of a team.
• Previous customer service retail hospitality or sales experience is a plus but not required.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching