Customer Service Advisor

If youre passionate about building relationships solving problems and creating exceptional customer experiences this is your opportunity to make an impact. As a Customer Service Advisor (CSA) at RDO youll play a key role in supporting customers with equipment solutionscombining your sales mindset and technical curiosity to deliver value every this highly visible customer-facing role youll partner with customers across your territory helping them keep their operations running smoothly while contributing to the growth and success of the business. Learn more and apply today!

Whats In It For You:

• Average $80000-$100000 your first year with top earners well into six figures.
• Guaranteed base salary plus commissions.
• Company truck reinforcing company pride and representing the RDO brand.
• Training and development as well as opportunities to grow within the organization.
• A comprehensive benefits package that supports your more details and to view these offeringsvisit RDOs benefits page.
• A company that lives by its core values: theyrenot just words on awalltheyrehow we work grow and lead.Learn more about our core values.

Why RDO

When you join RDO Equipment Co. youll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the worlds leading equipment and technology manufacturers but were a people business first. RDO has grown from humble roots guided by a familys values and shaped by the strengths voices and entrepreneurism of our team members.

The RDO Equipment Co. Aberdeen store is in our Midwest Agriculture division which sells and services John Deere agriculture machinery and parts. One of five stores in South Dakota RDOs Aberdeen location primarily serves crop and livestock farmers in the surrounding areas. These individuals do the important work of feeding the world and value the partnership RDO provides from this location. Are you ready to join this growing team

What You Will Do:

• Build Strong Customer Relationships: Develop and maintain strong long-term partnerships with customers across your assigned territory to support their operational success.
• Drive Product Support Sales: Promote and sell maintenance services repair parts extended warranties and other solutions that maximize customer uptime and business performance.
• Deliver Customer Solutions: Identify customer needs and provide tailored recommendations backed by a solid understanding of products and services.
• Stay Informed: Represent the company on-site including occasionally testing or operating equipment as needed to support customer needs.
• Collaborate & Grow: Work closely with internal teams participate in meetings and training and continuously develop your skills and knowledge.
• For a complete list of duties and responsibilities view the full job description here.

What You Will Need:

• Strong Communication Skills: Ability to clearly communicate build trust and effectively engage with customers and internal teams.
• Technical & Product Aptitude: Willingness and ability to learn product knowledge and basic technical information to support customer solutions.
• Customer Service Mindset: A commitment to delivering excellent service and consistently meeting or exceeding customer expectations.
• Professionalism & Teamwork: Ability to represent the company positively while maintaining strong working relationships with peers and leadership.
• Valid Work Authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why Youll Love It Here:

• Diverse product lines:Both agriculture and construction equipment.
• Supportive environment:Our team is committed to helping one another.
• New shop expansion:Weve recently updated our shop with new square footage and equipment.
• Connected team environment:We get along great in Aberdeen and regularly get together outside of work.

Required Experience:

Unclear Seniority