Customer Relations Specialist

Crestfield Talent is seeking a professional and dependable Customer Relations Specialist to support customer communication account follow-up and day-to-day service requests in Los Angeles.

This role is a good fit for someone who communicates clearly stays organized and enjoys helping customers while coordinating with internal teams.

• Respond to customer questions by phone and email

• Assist with routine account and service requests

• Maintain accurate customer records and interaction notes

• Follow up on open requests and pending items

• Coordinate customer needs with internal departments

• Provide updates on service and account activity

• Schedule calls appointments and follow-up tasks

• Help maintain a positive and professional customer experience

• Strong communication and customer service skills

• Good organization and attention to detail

• Comfortable using CRM and office software

• Able to manage multiple customer requests

• Professional and dependable

• Previous customer service client support or account experience is preferred

Customer Relations Customer Service CRM Account Support Phone Support Email Communication Scheduling Client Support Problem Solving Organization Time Management

• Full-time schedule

• Paid training and onboarding

• Professional business environment

• Customer-facing experience

• Opportunities for professional growth

Required Skills:

Customer SuccessCRM Management