Customer Relations Specialist Float Dental
Job Location:
Job Location:
Weldon Spring, MO - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
4 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Be the Face of Compassionate Care as a Customer Relations Specialist (Float)
Schedule: Varies depending on clinic need 40hrs per week.
Schedule: Varies depending on clinic need 40hrs per week.
As a Customer Relations Specialist (Float) youll be the welcoming face of Compass Health Networkgreeting clients supporting front-desk operations and ensuring a smooth check-in experience across our regional this dynamic fast-paced role youll be cross-trained to support multiple locations and will travel to assigned clinic locations to provide coverage where its needed most. Flexibility is key as schedules may vary based on clinic needs.
This is a great opportunity for someone who excels at customer service enjoys variety in their workday and thrives in a front-facing healthcare role. Youll be part of a mission-driven team working to remove barriers to careone interaction at a time.
Key Responsibilities
- Greet clients with warmth and professionalism upon arrival
- Manage check-in/check-out processes appointment confirmations and daily schedules
- Verify and update insurance and demographic information at each visit
- Collect co-pays and process financial paperwork including sliding fee scale and patient assistance forms
- Answer phones courteously and route calls/messages appropriately
- Monitor lobby and waiting area to ensure a welcoming and timely experience
- Balance daily cash collections and submit to designated supervisor
- Disperse incoming mail and ensure the front-desk area is clean and organized
- Collaborate with clinical and office staff to support smooth clinic operations
- Travel to multiple Compass Health clinic sites in the region as assigned
- Maintain regular attendance and flexibility to accommodate changing schedules
- Maintain confidentiality and comply with HIPAA and organizational policies
Requirements Skills Knowledge and Expertise
High School/GED preferred
Work Experience / Training / Additional Requirements:
At least one year of customer service experience required
A valid drivers license and agency-established minimum automobile coverage required
At least one year of customer service experience required
A valid drivers license and agency-established minimum automobile coverage required
Youll Be A Great Fit for This Role if You:
- Love being the first point of contact and creating a positive first impression
- Are comfortable working in fast-paced people-focused environments
- Stay organized and calm while juggling phones appointments and walk-ins
- Enjoy variety in your schedule and are willing to travel to different office locations
- Can learn multiple systems and procedures across different types of care
- Communicate clearly and respectfully with clients families and team members
Required Experience:
IC
About Company
Inspire Hope. Promote Wellness. CALL FOR AN APPOINTMENT: 844-853-8937 (TOLL FREE) BEHAVIORAL HEALTH CRISIS CENTERS: 833-356-2427 (TOLL FREE) BEHAVIORAL HEALTH CRISIS LINE: 988 Through compassionate, high-quality care, we guide individuals on their journey toward improved physical and ... View more
