Customer Material Specialist
Appleton, WI - USA
Job Summary
Customer Material Specialistin GAC Appleton
Unique Skills:
Willing to support customer needs and issues during and after normal working hours.
- Analyze approved Completion Package to understand loose equipment and other customer deliverable requirements.
- Order track and maintain an account of customer property amenities spare parts and material and loose equipment to reduce/eliminate replacement costs.
- Responsible to maintain organization and security of customer loose equipment storage area.
- Act as the Liaison between Customer Completions & Delivery team and Technical Publications organization to ensure accurate content and on-time delivery of the Cabin Operating Manuals Cabin Familiarization Video Completion Center Maintenance Handbooks and other deliverable items.
- Inspect and fit-check Crystal China and Flatware (CCF) for each aircraft and ensure CCF are stored and loaded into the aircraft in a sanitary manner.
- Prepare and load all loose equipment items into aircraft as directed by customer prior to departure.
- Ship Loose Equipment (to include Customs declarations) to the customer in a timely manner post-delivery.
- Ensure spare material/carpet includes proper burn certification documentation prior to shipping to customer.
- Internal collaboration with Procurement Materials and Stockroom associates to facilitate ordering loose equipment amenities and spare parts.
- Interface with other functional areas to support and formulate resolutions for issues relating to shortages customer property and Work Change Request (WCR) requirements.
- Maintain daily contact with Customer Completion & Delivery team internal departments customers and suppliers when necessary to exchange information coordinate activities and resolve problems encountered in daily operations.
- Manage Customer Furnished Equipment (CFE) shipped to Gulfstream in support of delivery. .
- An overall familiarity with basic aircraft terminology preferred. but not mandatory.
- Knowledge of aircraft completions preferred. but not mandatory.
- Ability to operate personal computers; experience with Microsoft products to include Word Excel and Power Point.
- Corridor experience preferred. but not mandatory.
- Experience in reading and interpreting Interior Design Drawings preferred. but not mandatory.
- Willing to support customer needs and issues during and after normal working hours. Willing and able to travel as required.
- Excellent verbal and written communications skills required.
- Excellent interpersonal skills to include projecting a positive and professional demeanor.
Additional Information
Requisition Number: 237288
Category: Administration
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 10/30/2026
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Gulfstream does not provide work visa sponsorship for this position unless the applicant is a currently sponsored Gulfstream employee.
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Gulfstream Aerospace Corporation a wholly-owned subsidiary of General Dynamics (NYSE: GD) designs develops manufactures markets services and supports the worlds most technologically-advanced business jet aircraft
Required Experience:
IC
About Company
Gulfstream Aerospace Corporation, a wholly owned subsidiary of General Dynamics, designs, develops, manufactures, markets, services and supports the world’s most technologically advanced business-jet aircraft. Gulfstream has produced more than 2,800 aircraft for customers around the w ... View more