Customer Manager

The Customer Manager is responsible for managing the assigned principals business within designated customer accounts. This role focuses on increasing sales market share and profitability for the brands represented while ensuring operational efficiency. The ideal candidate combines strong sales skills analytical abilities and effective relationship management to deliver long-term results for both clients and the organization.

Whats in it for you

• Opportunity to manage and grow key customer accounts
• Exposure to strategic sales planning and merchandising execution
• Collaborative work environment with professional development opportunities
• Competitive compensation with potential for performance-based incentives

What will you do

• Deliver principals objectives including sales volume merchandising assortment pricing and shelving goals at assigned customers.
• Develop and execute a Customer Business Plan to drive brand priorities and long-term business growth.
• Engage all decision-makers at customer accounts to sell business plans programs and initiatives that improve in-store results.
• Achieve results efficiently while maximizing revenue managing manufacturer expenditures and leveraging trade marketing funds.
• Ensure superior in-store presence by calling on store and headquarters personnel monitoring displays and addressing gaps.
• Collaborate with Retail Sales Managers on major retail initiatives including new product launches contests and selling drives.
• Utilize customer market and principal knowledge along with marketing technology and administrative resources to achieve objectives.
• Provide timely updates to Retail Sales Managers supervisors and shared resources on selling priorities and performance.
• Share relevant customer and principal insights with team members to enhance organizational knowledge and capacity.
• Leverage computer systems and technology to execute the Customer Business Plan effectively.
• Provide feedback to leadership on process improvements and business growth opportunities.
• Perform other duties as assigned.

Experience and Qualifications:

• High school diploma/GED required.
• Minimum six months of relevant retail CPG marketing space management or reset experience; sales administration or finance experience preferred.
• Expertise in Microsoft Office applications including PowerPoint Excel Word and Outlook as well as web-based applications.
• Excellent presentation and communication to manage multiple projects simultaneously.
• Valid drivers license required; must be eligible to drive on behalf of the company (DUI/DWI convictions in the past 36 months disqualify).

Work Environment and Physical Requirements:

• Must be able to push pull walk and travel as required.
• Must be able to listen and communicate effectively in person and over the phone.
• Must be able ot lift and carry up to 50 pounds.
• Good vision and color perception are required.

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