Customer Experience & Sales Ops Intern Naukr AI
Job Location:
Bentonville, AR - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
YourAI Data Scientist
We are building a Generative AI Operating System for Data Science that transforms how organizations interact with their data.
Microgcc is an Enterprise AI SaaS company building and deploying the Naukr AI Enterprise AI Data Scientist platform. Our platform develops and deploys autonomous data science andinsights reporting agents that replace manual offshore-heavy data engineering models. Wedeliver insights faster better and cheaper by bypassing legacy data processing bottlenecks.
is replacing & augmenting Human Data Scientists with Agents.
In this dual-focused internship you will gain hands-on exposure to the entire technologysales funnel and customer life cycle. You will support lead generation participate indiscovery calls assist with customer onboarding and help collect product feedback toensure high satisfaction rates. This is an ideal position for someone passionate about sales
strategy relationship-building and software technology.
Key Responsibilities
Customer Experience:
o Assist with customer onboarding ensuring new clients set up and adopt theproduct smoothly.
o Respond to customer inquiries via chat email or ticketing systems to deliverquick effective solutions.
o Gather customer feedback identify common pain points and shareactionable insights with the product and sales teams.
o Help analyze customer satisfaction metrics (NPS CSAT) and contribute tocustomer retention initiatives.
CRM & Data Operations:
o Maintain and update prospect and customer records in our CRM software(e.g. Salesforce or HubSpot).
o Help track key sales and CX performance indicators (KPIs) to optimize overallworkflows.
Sales Operation & Lead Generation Support
o Research target industries accounts and decision-makers to build targetedoutreach lists.
o Support outbound outreach efforts via email LinkedIn and warm calls.
o Shadow Account Executives on sales presentations productdemonstrations and closing calls.
o Assist in preparing customized pitch decks product proposals and prospectresearch briefs.
Self-motivated collaborative and adaptable in a fast-paced environment.
Familiarity with basic office tools (Google Workspace MS Office) and a strongeagerness to learn CRM platforms (Twilio HubSpot Zendesk etc.).
Direct mentorship from experienced Sales and CX leadership.
Practical resume-building experience across the modern B2B SaaS buyer journey.
Potential path toward a full-time role upon completion of the internship.
- Pay Range: $15/hr * Bonus potential based on performance
- Schedule: 32 - 40-hour week: Must be able to work 5 hours a day during 8 a.m. - 5 p.m. Monday-Friday
- Length of Internship: 3 months with the potential to convert to a full-time opportunity based on employer demand
- Location: Bentonville Arkansas
- Current Arkansas state resident
- Ability to pass a standard background check
- Ability to work 32-40 hours a week during and following the three-month internship
- Ability to work full-time in the United States without a current or future need for visa sponsorship
- High curiosity and interest in learning new technologies and growing or starting your IT career
- Technical aptitude exhibited through projects experience or online learning and the ability to communicate what you know
Required Experience:
Intern
About Company
Apprenticely is a nonprofit with five years of success helping more than 150 employers transition to an additional staffing strategy.
