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Customer Engineer
Job Location:
Job Location:
Philadelphia, PA - USA
Hourly Salary:
USD 22 - 24
Hourly Salary:
Posted:
22 October 2026 (Yesterday)
Posted:
Application Deadline:
19 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Location: Philadelphia PA
Pay Range: $22-$24/hr
Job Description:
Here are some of the tasks that our field service technicians do each day:
Perform minor maintenance repairs and component replacement at the module level.
Maintains parts inventory and related records.
Provides status reports throughout the service repair.
Diagnose problems based on the information provided in the call and through the error logs on the ATM.
Responsible for ownership of customer issues until resolution according to SLA agreements.
Practices security safety procedures when working with ATMs and or within financial institution.
Complete Client specific Training and certifications.
Responsible for accurate and prompt reporting of calls and activity as well as other reporting as required.
The Field Service Technician position may require the following:
May require bending/squatting walking/standing /sitting for prolonged periods.
May require prolonged travel based on your service area.
Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)
You may be dispatched daily on a call-by-call basis or have a daily schedule.
You may be required to work on rotating shifts nights and or weekends.
Basic Qualifications:
High School Diploma or equivalent 0-1 years of related experience.
Reliable transportation.
An Android smart phone to receive work orders on and access support documentation.
Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.
Pay Range: $22-$24/hr
Job Description:
Here are some of the tasks that our field service technicians do each day:
Perform minor maintenance repairs and component replacement at the module level.
Maintains parts inventory and related records.
Provides status reports throughout the service repair.
Diagnose problems based on the information provided in the call and through the error logs on the ATM.
Responsible for ownership of customer issues until resolution according to SLA agreements.
Practices security safety procedures when working with ATMs and or within financial institution.
Complete Client specific Training and certifications.
Responsible for accurate and prompt reporting of calls and activity as well as other reporting as required.
The Field Service Technician position may require the following:
May require bending/squatting walking/standing /sitting for prolonged periods.
May require prolonged travel based on your service area.
Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)
You may be dispatched daily on a call-by-call basis or have a daily schedule.
You may be required to work on rotating shifts nights and or weekends.
Basic Qualifications:
High School Diploma or equivalent 0-1 years of related experience.
Reliable transportation.
An Android smart phone to receive work orders on and access support documentation.
Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.
Required Experience:
IC
About Company
LanceSoft is a global workforce solutions company connecting businesses with top talent across industries and geographies.
