Customer Engagement Coordinator

Do you enjoy connecting with people providing great customer service and helping others find solutions that fit their needs

We are looking for motivated individuals to join our team as a Customer Engagement Coordinator. This role is ideal for someone who is friendly organized dependable and enjoys creating positive customer experiences.

You will receive training and ongoing support while learning our services systems and customer processes.

• Communicate with new and existing customers
• Respond to questions and provide helpful information
• Learn about customer needs and preferences
• Assist customers with researching and planning vacation options
• Provide friendly and professional customer support
• Follow up with customers throughout the planning process
• Build and maintain positive customer relationships
• Learn company tools systems and supplier resources
• Stay organized and maintain timely communication
• Participate in ongoing training and professional development

• Strong communication and customer service skills
• Friendly and professional attitude
• Dependable and self-motivated
• Organized with good time-management skills
• Comfortable working with online tools and technology
• Able to work independently in a remote environment
• Willing to learn new skills and participate in training
• Passion for helping people and creating positive experiences

Previous customer service or industry experience is helpful but not required. Training and ongoing support are provided.

If you enjoy helping people building relationships and creating great customer experiences wed love to hear from you.