Customer Engagement Applications Engineer

To make electronics you need chips wafers transistors reticles and... To make these you must see test and manufacture them at scalefaster and better than ever before. Thats where KLA comes in. Whether youre early in your career or an experienced professional youll solve complex challenges work alongside brilliant minds and help shape the future of technology.

Group/Division

The Semiconductor Products and Customers (Semi PC) business unit designs builds and sells KLAs product portfolio to help chip manufacturers meet high-quality standards for technologies like AI data centers automotive and electronic devices. Our inspection metrology and analytics systems detect and monitor defects across logic and memory chips specialty semiconductors wafers reticles advanced packaging process equipment and materials. We also develop technologies for specialty processes IC substrates and PCB manufacturing including etch and deposition component inspection and imaging and analytics. The Customer Engagement (CE) division is a field-based group of technical experts who partner closely with customers to provide a comprehensive portfolio of KLA products that support yield improvement from R&D through high-volume production. The team helps align KLAs solutions with customer needs supports product performance identifies new opportunities and gathers insights to guide future innovationall while maintaining a high level of customer satisfaction.

What Youll Do

In this role you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

• Responsible for providing technical applications support for the development and implementation of KLA products in customer fabrication facilities
• Makes presentations on all aspects of products
• Assists sales staff in assessing potential application of company products to meet customer technical requirements and preparing detailed product specifications
• Implements customer installation plans
• Provides follow-up support in training customers and disseminating technical information on specific applications
• Works on complex problems where analysis of situations or data requires an in depth evaluation design of experiments and communication between customers and specialists
• Exercises judgment within broadly defined practices and policies in selecting methods techniques and evaluation criterion for obtaining results

Preferred Qualifications

• MS / Ph.D. preferred in Physics Chemistry Engineering Optics Material Science or a related field.
• Candidate should have experience in the semiconductor fabrication industry or equivalent experience and education
• Candidate must be well organized and professional with strong project management skills - including the ability to manage numerous projects at once
• Candidate shows persistence and dedication to understanding and solving critical customer problems
• Candidate will have strong analytical problem solving skills
• Teamwork is critical so having a good balance between technical skills and people skills is a must.
• Experience with Data analysis tools (Excel JMP or equivalent)
• Semiconductor device application and characterization
• Photolithography and Overlay (IBO DBO SEM -OVL)
• Familiar with cleanroom protocols.

Minimum Qualifications

Masters Level Degree and 0 years related work experience; Bachelors Level Degree and related work experience of 2 years

About KLA

We provide advanced inspection tools metrology systems process solutions and computational analytics that make electronics possible tackling complex challenges. From electron and photon optics to machine learning and data analytics we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place join us.

Total Rewards

Base Pay Range: $83100.00 - $121900.00 Annually Primary Location: USA-ID-Boise-KLA

KLAs total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical dental vision life and other voluntary benefits 401(K) including company matching employee stock purchase program (ESPP) student debt assistance tuition reimbursement program development and career growth opportunities and programs financial planning benefits wellness benefits including an employee assistance program (EAP) paid time off and paid company holidays and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role level and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors including state minimum pay wage rates location job-related skills experience and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Use of AI Statement

At KLA our interviews seek to understand your individual skills problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation the use of AI recording tools or other technologies to generate suggest or provide responses during interviewswhether virtual or in personis not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us at or at 1- to request accommodation.

For additional information view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.