Customer Development Manager Chicago Area

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people and equips them with leading technology continuous learning and the ability to bring their best selves to work. As North Americas largest total beverage distributor Southern Glazers isnt just one of Forbes Top Private Companies; its a family-owned business with deep roots dating back to 1933.

Southern Glazers offers a competitive compensation package with expected first year total earnings of $79700 - $95000 / determining a final offer the company will evaluate a specific candidates education skills and experience and will make an offer appropriately.

Southern Glazers is proud of its well-earned positive reputation continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued supported and provided opportunities for growth and belonging.

As a full-time employee you can choose from a wide-ranging menu of our Top Shelf Benefits including comprehensive medical and prescription drug coverage dental and vision plans tax-saving Flexible Spending Accounts disability coverage life insurance plans and a 401(k) plan. We also offer tuition assistance a wellness program parental leave vacation accrual paid sick leave and more.

By joining Southern Glazers you would be part of a team that values excellence innovation and community. This is more than just a job its an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

The Customer Development Manager provides Insight & Analytic support to our retail customers suppliers and account teams and will assist in identifying opportunities and making recommendations that deliver category and customer growth.

• Work with teams to ensure superior client satisfaction by providing hands-on deep analytics and contribute to team problem solving through findings
• Stay informed of analytic best practices across the industry and provide effective information for assigned commodities in the pursuit to deliver sales margin and market development goals
• Track category performance including but not limited to: sales profits margins market share
• Develop communicate execute and monitor specific performance metrics and goals relevant to each business as part of regular scheduled business reviews (including the suppliers role in continuous improvement tied to product portfolio management cost reductions supply chain improvements etc.)
• Create and deliver effective reports using POS data Syndicated Data (Nielsen/IRI) and account-specific database information to the key managers in presentation-ready formats
• Gather category consumer and shopper data to help identify opportunities at the customer level to improve category sales through optimal assortment and shelving
• Analyze appropriate supply chain to evaluate and make recommendations on supplier performance to enhance the companys inventory logistics objectives
• Understand and apply customer consumer and industry insights using market research data to deliver category growth
• Create and deliver analytic excellence by providing advanced analytics using a variety of techniques and available data sources and managing data sources to monitor the field execution of vendor programs
• Operate as the single point of contact for customers with an understanding of category strategies and overall business objectives enabling on-going credible customer interaction
• Perform other job-related duties as assigned

• Bachelors Degree and three years of experience or equivalent education and related experience
• Experience with category management principles syndicated data shopper/consumer insights and space management principles and software
• Demonstrated experience with analyzing and reporting data to identify issues trends or exceptions to drive improvement of results and find solutions
• A demonstrated high-level understanding of Customer Development / Category Management processes and practices along with the ability to collaborate with external retail customers key suppliers and internal teams to deliver insights and recommendations within six key domains: Macro Level Retailer & Market Consumer Shopper 4 Ps (Product/Assortment Placement/Merchandising Promotion Pricing) and Operational

• Physical demands include a considerable amount of time sitting and typing/keyboarding using a computer (e.g. keyboard mouse and monitor) or adding machine
• Physical demands with activity or condition may occasionally include walking bending reaching standing and stooping
• May require occasional lifting/lowering pushing carrying or pulling up to 20lbs

Southern Glazers Wine and Spirits an Affirmative Action/EEO employer prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. SGWS complies with all federal state and local laws concerning consideration of a qualified applicants arrest and/or criminal conviction records. Southern Glazers Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience knowledge skills abilities and education of employees. Unless otherwise expressly stated any pay ranges posted here are estimates from outside of Southern Glazers Wine and Spirits and do not reflect Southern Glazers pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements please contact the SGWS talent acquisition team at