Customer Care Coordinator

Crestfield Talent is seeking a professional and dependable Customer Care Coordinator to support customer communication service requests and day-to-day follow-up in Chicago.

This role is a good fit for someone who communicates clearly stays organized and enjoys helping customers while coordinating with internal teams to keep requests moving.

• Respond to customer questions by phone and email

• Assist with routine service and account requests

• Maintain accurate customer information and notes

• Follow up on open requests and pending items

• Coordinate customer needs with the appropriate internal teams

• Schedule calls appointments and follow-up activities

• Provide customers with status updates when needed

• Help keep customer records organized and up to date

• Strong communication and customer service skills

• Good organization and attention to detail

• Comfortable using CRM and office software

• Able to manage multiple customer requests

• Professional and dependable

• Previous customer service client support or office experience is preferred

Customer Care Customer Service CRM Client Support Phone Support Email Communication Scheduling Customer Relations Problem Solving Organization Time Management

• Full-time schedule

• Paid training and onboarding

• Professional business environment

• Customer-facing experience

• Opportunities for professional growth

Required Skills:

Customer Service