Customer Care Agent

Moses Auto Group is a growing auto dealer that empowers its employees to provide great service and build long-lasting relationships with its Customers. You will become a scheduling expert and link between our customers and their service visit.

SIGN ON BONUS TOTALING $2500 PAID OUT IN FOLLOWING SCHEDULE:

$500 immediately upon hire / $1000 following 60 days / $1000 following 90 days

As a Customer Care Agent for Moses Honda VW in Huntington you will be the first point of contact for Customers reaching out to our dealership. You will manage inbound and outbound communications (calls emails texts) to set appointments follow up on leads and maintain excellent customer engagement all from within the Moses Honda and Volkswagen Service Center.

What makes us unique

• Average hourly pay ranging from $20.00 to $25.00/hour
• 90 days of $18.00/hour training pay provided with guaranteed wages
• No sales experience required. Comprehensive new hire training plan. Continuous learning and development throughout your career with opportunities for advancement.
• Five-day work week with average of 45 hours per week

Our company offers great benefits including:

• Uncapped variable pay opportunity
• Medical Dental Vision Paid Time Off Employee Assistance Program
• 401k Retirement with Company Match
• Employee purchase discounts on parts labor and vehicles

Daily Responsibilities:

• Generate appointments and market to potential Customers via phone text and email
• Connect new Customers with appropriate Service team member
• Follow up with Customers and track activity in database

IDEAL CANDIDATE POSSESSES THESE ATTRIBUTES:

• A drive to help others and/or make a difference in someones life
• A strong relationship builder with excellent communication and interpersonal skills
• A self-motivated goal-oriented focus

Requirements:

• Education: HS Degree some college preferred
• Computer skills: MS Office products
• Valid drivers license
• Initial training will be held in St. Albans

Moses Auto Group is the largest automotive dealer in the state proudly standing as a multi-generational dealership for over 75 years and home to an iconic manufacturer portfolio leading the industry through purposeful innovation and creativity.

Moses Auto Group is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.