Customer Account Coordinator
Nashville, TN - USA
Job Summary
Crestfield Talent is seeking a dependable Customer Account Coordinator to support customer accounts respond to service requests and help keep account information accurate and organized.
This role is well suited for someone who communicates clearly enjoys helping customers and can manage multiple follow-up tasks in a professional business environment.
Assist customers with routine account questions and service requests
Update customer information and account notes in internal systems
Follow up on pending requests and open account items
Coordinate customer needs with internal departments
Respond to customers by phone and email
Help prepare basic account documentation
Track outstanding tasks and follow-up activity
Maintain accurate and organized customer records
Strong communication and customer service skills
Good organization and attention to detail
Comfortable using computers and CRM systems
Able to manage multiple customer requests
Professional and dependable
Previous customer service account support or office experience is preferred
Customer Service Account Support CRM Client Relations Phone Support Email Communication Customer Follow-Up Account Administration Problem Solving Organization Time Management
Full-time schedule
Paid training and onboarding
Professional office environment
Customer account experience
Opportunities for advancement
Required Skills:
Customer Service