Custom Home Client Care Coordinator

vClient Coordinator - Luxury Residential Construction

Raleigh NC Area

Salary Range: $70-90K Annual Bonus

Build Relationships. Create Exceptional Experiences. Grow With a Premier Custom Home Builder.

A high-end residential builder in the Raleigh market is seeking a polished organized and people-focused Client Coordinator to help deliver an exceptional client experience from preconstruction through project completion.

This role is ideal for someone who thrives in a fast-paced relationship-driven environment and enjoys balancing communication organization customer service and project support. Youll serve as a key connector between homeowners designers project managers vendors and accounting teams to ensure projects remain organized on schedule and aligned with the luxury experience clients expect.

Qualifications

• 2 years of experience in client coordination project coordination construction administration interior design support or similar roles
• Experience in residential construction custom homes interior design or luxury service environments preferred
• Strong communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Positive professional and service-oriented mindset
• Proficiency with Microsoft Office and construction/project management software is a plus

Client Experience & Communication

• Build strong relationships with homeowners throughout the construction process
• Help create a seamless transition from sales/preconstruction into production
• Act as a client advocate while maintaining professionalism and positivity
• Provide proactive communication and consistent project updates
• Help clients feel confident in selections timelines and overall project progress
• Maintain a high-touch customer experience throughout the build

Project & Team Coordination

• Support Project Managers with documentation organization and daily operational needs
• Coordinate with designers vendors and internal teams to help maintain schedules and budgets
• Assist with selection tracking status updates and project documentation
• Maintain organized digital files and accurate records across projects
• Ensure processes and workflows are followed consistently
• Assist accounting and operations teams with project reconciliation and reporting
• Maintain accurate data entry and documentation

Compensation & Benefits

• Competitive salary based on experience bonus
• Strong company culture and leadership team
• Long-term growth opportunity with a respected luxury builder
• Full benefits package available

To learn more apply directly or contact Invoke Staffing today.

Vince Carnevale