Custom Coordinator
Job Location:
Walker, MN - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Position Summary
The Custom Coordinator II role is responsible for preparing accurate production drawings to support fabrication ensuring deliverables are high quality error-free completed on schedule and aligned with company profitability goals. The role also encompasses responsibilities from purchase order receipt through delivery to the client.
Core duties include entering orders into the ERP system monitoring order status verifying hardware compatibility providing necessary documentation to the production team and ensuring receipt of required materials. Serving as a central point of coordination the position facilitates communication with clients and internal departments to achieve timely and efficient order fulfillment.
Key Responsibilities
Customer Service:
- Own custom orders from intake through release to production and deliveryensuring scope specifications timelines and requirements are accurate complete and executed correctly.
- Serve as the central point of contact coordinating between clients estimators purchasing programming production and receiving to ensure alignment issue resolution and timely execution.
- Manage all client-facing communication related to order status changes lead times and issue resolutionensuring expectations are clearly set and met.
Order Entry
- Intermediate level understanding of order entry processes and procedures. Able to retrieve product and process related information to perform job related duties.
- Intermediate level product knowledge and understanding of product operation functionality and compatibility within or in relation to framing materials and associated products.
- Efficiently generate high quality production documents that are complete and accurate using AutoCAD ERP or other tools as applicable.
Experience & Skills
- Education: High school education Associates in Project Management or Drafting & Design degree.
- Experience: One year of experience in commercial or residential window curtainwall and/or storefront products or Two years experience as project manager and/or Design Drafting experience.
- Required Skills: Possesses strong organizational and problem-solving skills with excellent verbal and written communication abilities. Highly detail-oriented with advanced computer proficiency and the ability to interpret and apply technical drawings.
Work Environment/Travel Requirements
- Frequent exposure to manufacturing environment.
- Extended periods of office work on a computer and in team meetings.
- Overnight travel requirements will be variable based on projects and business activities.
- Occasional travel related to other sites / corporate.
- Physical Requirements
- Ability to work in both office and manufacturing environments.
- Lift up to 50 lbs.
This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all responsibilities duties and skills required of personnel so classified.
Our Benefits
We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.
Competitive Benefits Package for employees and their dependents (Medical Dental Vision Life Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression
Apogee and our brands are an Equal Opportunity Employer.
Required Experience:
IC
About Company
Leaders in our markets, Apogee delivers distinctive solutions for enclosing commercial buildings and framing art.
