CSR

Looking for a Fun Fast-Paced Job with Animals Join Our Team as a Veterinary Client Service Representative!

Are you a people person with a love for animals Want to be the first face clients see when they walk through the door If youre organized energetic and ready to make a difference we want YOU to join our team at Animal Hospital of Dauphin County!

Were looking for a Veterinary Client Service Representative (CSR) whos ready to jump in make connections with pet owners and help ensure that every pet visit goes smoothly. This isnt just any customer service job its an opportunity to be a part of a passionate team and make an impact in the lives of pets and their families. We will Train you for all the Medical knowledge needed!

What Youll Be Doing:

• Welcoming clients and their pets with a smile (and maybe even some puppy cuddles!).
• Scheduling appointments and keeping the clinics calendar organized.
• Answering calls responding to emails and providing top-notch service to clients.
• Managing check-ins check-outs and payment processing (youll become a scheduling and multi-tasking pro).
• Helping clients with any questions about services policies and pet care.
• Keeping client records up to date because accuracy is key.
• Supporting the veterinary team with all things administrative so they can focus on what they do best.

What Were Looking For:

• Previous customer service experience is a must (bonus points if its in a veterinary or healthcare setting).
• You love animals and people youre friendly approachable and ready to help.
• Strong communication skills both in person and over the phone.
• Multitasking is your middle name you can juggle calls check-ins and schedules with ease.
• Youre organized proactive and cool under pressure.
• A positive attitude and team spirit we want someone who thrives in a collaborative environment.
• Bonus points if you have experience with vet software (but dont worry well train you if you dont!).

Why Youll Love It Here:

• Full-time position with great pay and benefits (including health insurance paid time off and awesome pet discounts!).
• Youll be working in a fun dynamic and supportive environment no two days are the same!
• Room for growth and the chance to learn new skills in a veterinary setting.
• A flexible schedule that includes some evenings and Saturdays (shared among the team).
• The chance to make a real difference in the lives of pets and their families!

If youre ready to bring your A-game to the job make new friends (both human and furry) and have fun while you work apply today to join our team at Animal Hospital of Dauphin County. We cant wait to meet you!