Cross-Functional Quality Engineer

Imagine what you could do here. At Apple quality isnt a checkpoint its a mindset woven into every product service and experience we create. The people here dont just test software; they safeguard the customer experience that defines Apple in the minds of millions. If you see quality as a strategic force multiplier not a final gate then this role was built for AppleCare Technologies team has an immediate opening for a Cross-Functional Quality Engineer to plan and lead testing across complex AppleCare Technologies inclusion and diversity fuel our ability to solve the most complex quality challenges in the enterprise. Our Cross-Functional Quality Engineers are the architects of confidence. You will bring structure to ambiguity elevate quality thinking across disciplines and ensure that Apples most ambitious systems initiatives ship with precision and integrity. We are looking for a quality leader who doesnt just execute test plans but someone who shapes how Apple thinks about quality from day one of a program leaving every team more capable than they found it.

In this role you will embed quality early in the software development lifecycle by driving risk-based testing strategies and ensuring quality is a shared responsibility across product engineering and business teams. You will lead large-scale cross-functional testing programs utilizing data analytics automation and AI/ML capabilities to prioritize efforts and improve delivery outcomes. Additionally you will focus on building organizational capability through mentoring process improvement and the adoption of innovative testing practices.

Drive quality strategy risk assessment and testing alignment from project inception by partnering with cross-functional teams to establish shared quality risk-based testing and data-driven insights to prioritize coverage proactively mitigate risks and optimize quality end-to-end testing strategy planning resourcing and execution across complex enterprise quality engineering through the adoption of automation AI/ML-driven testing practices and innovative organizational quality capability by mentoring teams fostering continuous learning and driving improvements in testing clear actionable communication of testing progress risks and quality insights to stakeholders at all levels.

Bachelors degree in computer science or related field or equivalent experiencen5 years of experience leading quality engineering and cross-functional testing at an enterprise with risk-based testing methodologies and shift-left quality strategy resulting in proactive defect utilizing test automation frameworks and driving automation adoption across with Generative AI and/or AI/ML in a quality engineering or software development of system and software architecture models including analyzing system interdependencies and translating them into actionable test establishing QA program structure coordinating cross-project testing initiatives and optimizing quality investments.

Domain knowledge in Services Operations Supply Chain and/or Logistics within a large enterprise leading testing for SAP R/3 to S/4 HANA supporting data privacy and regulatory compliance programs (e.g. PIPL GDPR PDPA) including validation of data handling controls and data governance working within a global organization and collaborating with geographically distributed ASQ or equivalent quality engineering to lead and influence without direct authority across engineering product and business to distill technical complexity and communicate effectively with both technical and non-technical for navigating ambiguity and bringing structure to complex quality challenges.