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Critical Infrastructure Manager – CM1168

R.W. Mercer Co.


Job Location:

Mesa, AZ - USA

Monthly Salary: Not provided by the employer
Posted: 25 August 2026 (11 days ago)
Application Deadline: 22 November 2026
Vacancies: 1 Vacancy

Job Summary

We are seeking a highly experienced Critical Infrastructure Manager (CM1168) to lead the operational performance reliability and strategic management of mission-critical infrastructure. This full-time contract position is responsible for ensuring that essential facilities systems equipment and services operate safely efficiently and with minimal disruption.

The ideal candidate will bring strong leadership experience in managing complex infrastructure environments and coordinating teams responsible for maintaining highly available resilient operations. This individual will play a key role in infrastructure planning risk reduction capacity management emergency preparedness and continuous operational improvement.


Key Responsibilities:

Lead the day-to-day management and oversight of mission-critical infrastructure operations.

Develop and implement operational strategies to improve infrastructure availability reliability resilience and efficiency.

Manage preventive and corrective maintenance programs for critical equipment and systems.

Oversee infrastructure capacity planning and support expansion upgrade and modernization initiatives.

Coordinate maintenance activities inspections repairs and infrastructure improvement projects with internal teams and external vendors.

Establish operational procedures maintenance standards escalation protocols and performance expectations.

Monitor critical infrastructure performance and respond to operational issues incidents and service disruptions.

Lead incident investigations and root-cause analyses and implement corrective and preventive actions.

Develop and maintain business continuity disaster recovery emergency response and contingency plans.

Identify operational risks and vulnerabilities and implement strategies to minimize potential disruptions.

Manage relationships with contractors suppliers service providers and other external partners.

Support the development and management of infrastructure budgets operating expenses capital projects and resource requirements.

Track and report key performance indicators maintenance activities infrastructure availability and operational risks.

Ensure infrastructure operations comply with applicable safety standards security requirements policies and regulatory obligations.

Maintain accurate records of infrastructure assets maintenance history operating procedures and technical documentation.

Lead mentor and support infrastructure personnel while promoting a strong culture of accountability safety and continuous improvement.

Partner with engineering technology facilities security and leadership teams to align infrastructure capabilities with organizational needs.


Qualifications:

Bachelors degree in engineering Facilities Management Operations Information Technology Infrastructure Management or a related field.

5 years of progressive experience managing critical infrastructure mission-critical facilities data centers industrial operations utilities or similar environments.

Demonstrated experience overseeing infrastructure maintenance reliability operational readiness and risk management.

Strong knowledge of preventive maintenance asset lifecycle management incident response and infrastructure resilience.

Experience managing contractors vendors service agreements and infrastructure-related budgets.

Strong leadership and team management skills.

Excellent analytical problem-solving organizational and decision-making abilities.

Ability to manage multiple priorities and respond effectively in high-pressure operational environments.

Strong written and verbal communication skills with the ability to provide clear operational updates to technical and non-technical stakeholders.

Familiarity with business continuity planning disaster recovery emergency preparedness and operational risk management.

Experience with infrastructure monitoring maintenance management asset tracking or facilities management systems is preferred.

Relevant certifications in project management facilities management business continuity reliability or infrastructure operations are a plus.


Compensation & Contract Details:

Annual Contract Rate: $130000 $175000 per year commensurate with experience technical expertise industry background and scope of responsibility.

Employment Type: Full-time Contract.

Schedule: Approximately 40 hours per week Monday through Friday. Flexibility and occasional after-hours availability may be required to support critical operations planned maintenance or emergency incidents.

Contract Term: Initial contract assignment with the possibility of extension or renewal based on organizational needs and performance.

Work Arrangement: On-site hybrid or partially remote depending on the nature of the infrastructure environment and operational requirements.

Professional Development: Opportunities for technical training industry certifications and professional growth.

Collaborative Environment: Work alongside engineering operations facilities security technology and leadership teams on high-priority infrastructure initiatives.

Qualified candidates will be contacted for an interview.

Equal Opportunity Employer: We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin genetics disability age veteran status or any other protected characteristic.