Critical Infrastructure Manager – CM1014
Baltimore, MD - USA
Job Summary
We are seeking an experienced Critical Infrastructure Manager to join our team on a full-time contract basis. The Critical Infrastructure Manager will oversee the planning operation maintenance reliability and continuous improvement of mission-critical infrastructure and facilities. This role will work closely with engineering operations security vendors and leadership teams to ensure critical systems remain secure resilient efficient and available.
Key Responsibilities:
Oversee the operation maintenance and performance of critical infrastructure systems and facilities.
Develop and implement strategies to improve infrastructure reliability resilience capacity and operational efficiency.
Lead infrastructure planning maintenance schedules upgrades and lifecycle management initiatives.
Monitor the performance and availability of critical systems and coordinate timely responses to incidents and outages.
Develop and maintain emergency response business continuity disaster recovery and incident management procedures.
Identify infrastructure risks vulnerabilities dependencies and potential points of failure and implement appropriate mitigation strategies.
Coordinate with internal teams contractors service providers and vendors to ensure infrastructure services meet operational requirements.
Manage multiple infrastructure projects including system upgrades expansions replacements and modernization initiatives.
Establish and monitor key performance indicators service-level objectives maintenance metrics and operational reports.
Support budget planning resource allocation procurement activities and vendor contract management.
Ensure infrastructure operations comply with applicable policies safety requirements security standards and regulatory obligations.
Lead root-cause analysis and corrective actions following significant incidents or service disruptions.
Maintain accurate documentation for infrastructure assets procedures maintenance activities risks and operational standards.
Provide leadership guidance and technical direction to infrastructure personnel and project teams.
Drive continuous improvement initiatives to enhance system reliability operational readiness and service delivery.
Qualifications:
Bachelors degree in Engineering Information Technology Facilities Management Operations Infrastructure Management or a related field.
5 years of experience managing critical infrastructure facilities data center operations utilities industrial systems or other mission-critical environments.
Demonstrated experience managing infrastructure operations maintenance programs reliability initiatives or large-scale infrastructure projects.
Strong understanding of risk management business continuity disaster recovery incident response and operational resilience.
Experience managing vendors contractors budgets service agreements and infrastructure-related procurement activities.
Strong project and program management skills with the ability to manage multiple priorities simultaneously.
Excellent leadership communication analytical and problem-solving abilities.
Experience with infrastructure monitoring asset management maintenance management or operational reporting systems.
Ability to make informed decisions during high-pressure situations and operational incidents.
Knowledge of relevant industry standards safety requirements and regulatory compliance is preferred.
Certifications in project management facilities management infrastructure business continuity or related disciplines are a plus.
Compensation & Contract Benefits:
Annual Contract Rate: $125000 $170000 per year commensurate with experience qualifications industry expertise and scope of responsibility.
Schedule: Full-time contract approximately 40 hours per week Monday through Friday. Occasional after-hours availability may be required to support critical incidents or infrastructure needs.
Contract Duration: Initial contract assignment with potential for extension or renewal based on business needs project requirements and performance.
Flexible Work Options: Depending on operational requirements certain planning and administrative responsibilities may be performed remotely; on-site availability may be required for critical infrastructure operations.
Professional Development: Opportunities for training technical development and relevant certification support.
Career Growth: Potential to expand responsibilities across infrastructure strategy operations resilience facilities and enterprise risk management.
Collaborative Environment: Work closely with engineering operations security facilities technology and executive leadership teams on high-impact infrastructure initiatives.
Qualified candidates will be contacted for an interview.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment. All qualified candidates will receive consideration for employment without regard to race color religion gender sexual orientation national origin genetics disability age or veteran status.