Crisis Support Lead

Company Overview

Since 1965 Rawhide Youth Services has served thousands of at-risk youth and their families throughout Wisconsin as a premier mental and behavioral health agency. As a faith-based 501(c)(3) charity we provide family-centered care treatment and education. We offer all this through both residential and community-based services. Every day we are guided by our mission: Being dependent on God we inspire and equip at-risk youth and their families to lead healthy and responsible lives. Living that mission is only possible when we hold to our core values of unconditional love unwavering faith eternal hope and relentless perseverance. Its through professional and personalized support services our faith in God and the belief that tomorrow will be better than yesterday that the people we serve are able to rise up overcome their challenges and thrive.

Job Purpose

Supports the residential living units by providing regular and ongoing leadership and instruction to the crisis support and float teams managing emergency safety interventions de-escalating youth stabilizing residents and promoting a therapeutic culture aligned with treatment goals and strategies.

Essential Functions

• Provide leadership and oversight to crisis support and float staff
• Carry out residential emergency safety plans and support care for dysregulated youth
• Respond to and manage emergency interventions
• Collaborate with teams on treatment plans
• Complete and ensure accurate documentation per licensing requirements

Job Responsibilities

• Help create and sustain a therapeutic culture
• Manage youth trauma responses and crisis events
• Ensure youth physical needs are met
• Ensure accurate recordkeeping
• Support youth development across wellness dimensions
• Demonstrate leadership in intervention techniques
• Maintain Professional and Technical Knowledge
  • Completing required trainings
  • Attending educational workshops
  • Reviewing professional publications
  • Establish Personal Networks
  • Participating in professional societies
• Maintain Staff Job Results
  • Training and coaching support staff
  • Establishing staff goals monitoring progress and providing feedback
  • Appraising job results
• Protects the Credibility of the Rawhide Mission
  • Complying with the Rawhide standard of conduct
  • Setting an example in words and actions that is consistent with the values and beliefs of Rawhide
• Contributes to Team Effort
  • Performing other duties as directed or assigned by supervisor

Qualifications

• Bachelors degree required; masters preferred
• 4 years of relevant experience
• Ability to respond to crisis situations and maintain composure
• Ability to lift 50 pounds and perform physical interventions as necessary

Working Conditions