Credit Collections Analyst

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating ventilation air conditioning and refrigeration (HVACR) markets.

Beginning over a century ago Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10000 employees located throughout North America South America Europe and Asia.

WHAT YOULL BE DOING

As a Credit Collectiom Analyst you will conduct daily collection efforts (email calls portal reviews) on an assigned portfolio of accounts to resolve and minimize NAS account receivable delinquencies.

You will be trusted to:

• Regularly communicate with Sales Billing Branches and other departments regarding past-due accounts
• Work in multiple customer AP portal systems. This includes researching invoice(s) status payments account reconciliations etc. and providing management weekly/monthly updates on customers account status
• Responsible for running and distributing weekly/monthly NAS AR aging reports
• Responsible for ensuring notes are provided on the Top 25 accounts and Top 10 high-risk accounts for the weekly and monthly NAS AR meetings
• Co-lead the account discussions at the weekly NAS AR aging meetings and the monthly NAS AR aging meetings
• Prior experience working with remote teams. Ability to build relationships with remote teams including but not limited to NAS Sales Billing NAS Branch personnel et al.
• Other duties as assigned

WHAT WE ARE LOOKING FOR:

• Requires a bachelors degree or an equivalent combination of education and relevant experience
• Proficient in Microsoft Office and other productivity software systems. Advanced Excel skills are required
• Proficient in customer web portals; Service Channel Ariba FM Pilot EMCOR Coupa Corrigo Pro et al.
• Good communication analytical and research skills
• Good negotiation and leadership skills
• Excellent customer relations skills

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $60000 - $78750 annually. Factors that may affect starting salary include geography/market and the skills education experience and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Companys applicable plan. Employees in this role are not eligible for overtime.

Benefits:Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 12 paid holidays and 3 floating holidays per year.

Our Culture: At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruit develop and retain talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.

We may use automated tools including artificial intelligence to support parts of our hiring process such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions please contact