Credit Analyst
Stoughton, MA - USA
Job Summary
Responsibilities
- Audit the customer master file to identify accounts with missing incomplete or expired credit applications including newly acquired accounts.
- Build and work a prioritized backlog based on balance credit exposure and account activity.
- Contact customers by phone and email to request completed credit applications and supporting documents (trade and bank references W-9s tax exemption certificates financial statements and personal guarantees where required).
- Follow up persistently and professionally until documentation is received and escalate unresponsive accounts.
- Review submitted applications for completeness and accuracy; verify trade and bank references and pull business credit reports.
- Analyze customer creditworthiness and recommend credit limits and payment terms to management.
- Maintain a renewal calendar and contact customers ahead of expiration dates so applications stay current.
- Update customer credit records in the accounting/ERP system and keep organized digital files.
- Partner with Collections Analysts Billing and Sales to resolve credit holds tied to missing documentation and flag high-risk accounts.
- Track and report progress to management (backlog remaining completion rate upcoming expirations).
Required Skills:
The lead for all reception duties including greeting guests answering phones handling incoming and outgoing mail receiving organizing the office and conference room for cleanliness present-ability and order Managing office supplies inventory to ensure it never runs out Heavy QuickBooks Online use to process vendor invoices on regular basis Match invoices to required supporting documentation file documents as necessary Ensure invoices are properly approved and coded to correct accounts Producing a weekly check run report to determine what bill will be paid Cut checks once approved to pay and mail out checks File weekly A/P packages (check stub invoice PO and other supporting documentation) Ensure compliance with company accounting policies Collection calls Set up customers in QuickBooks Send Insurance certificates Collect and record credit card receipts Manage petty cash All other tasks required by management