Creative Services Specialist

Job Description

Are you passionate about the chance to bring your creative services experience to a world-class organization that is leading the way in both content and technology to make a safer and more secure world Do you have the skills necessary to work as a team player within the Revenue team and across the business to ensure operational support and customer success If you are a team player with excellent stakeholder engagement skills coupled with the ability to work in complex environments then Thomson Reuters Special Services (TRSS) is looking for you!

The Creative Services Specialist connects creative production with emerging AI capabilities to build secure repeatable systems for content generation personalization automation and digital experience delivery. This role designs and governs the workflows tools and frameworks that bring together design platforms content systems production processes and AI-enabled solutions to improve speed consistency quality and measurable business value.

Key Responsibilities

Connect business objectives creative vision AI capabilities and final delivery into a cohesive creative technology workflow.

Transform successful projects into scalable organizational capabilities reusable frameworks and repeatable production models.

Lead creative production across web video motion graphics publications and interactive media while integrating AI-enabled tools where appropriate.

Develop and maintain AI-enabled creative workflows that support efficient content creation review personalization and delivery.

Partner with cross-functional teams to translate creative technical security and business requirements into practical production solutions.

Establish standards documentation and governance practices that ensure AI-enabled creative tools are used consistently and responsibly.

Evaluate emerging technologies and recommend improvements that enhance creative operations production quality and speed to market.

Required Qualifications

Experience supporting creative production across web video motion graphics publications or interactive media.

Experience designing or implementing AI-powered workflows automation agent-based systems or production processes.

Ability to create reusable frameworks templates documentation and standards that support consistent creative delivery.

Familiarity with AI-assisted content production web and CMS frameworks video and creative production pipelines and knowledge or asset libraries.

Ability to collaborate effectively with AI IT Security Legal Data and business stakeholders.

• Ability to obtain and maintain a U.S. national security clearance.
• U.S. Citizenship is required to comply with government contract agency or Federal Government requirements.

Preferred Qualifications

Experience establishing or supporting a Creative-AI operating model.

Experience building reusable libraries of agents workflows integrations or creative production assets.

Experience launching personalized client narratives pilots or similar AI-enabled personalization initiatives.

Experience integrating AI into Adobe WordPress PowerPoint or related creative production platforms.

Experience implementing governance quality standards or review processes for AI-enabled creative solutions.

Experience scaling proven creative capabilities workflows or tools across an organization.

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Whats in it For You

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.

• Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

In the United States Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health dental vision disability and life insurance programs as well as a competitive 401k plan with company addition Thomson Reuters offers market leading work life benefits with competitive vacation sick and safe paid time off paid holidays (including two company mental health days off) parental leave sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally Thomson Reuters offers the following additional benefits: optional hospital accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations unless otherwise noted the base compensation range for this role is $74200 USD - $137800 USD. Base pay is positioned within the range based on several factors including an individuals knowledge skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

This job posting will close 11/30/2026.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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