Counter Warehouse Associate

Heritage Landscape Supply Group is seeking a FT Counter Sales/Warehouse role is a key customer touchpoint responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills including processing orders maintaining inventory accuracy and coordinating logistics to support delivery timelines. This fulltime role requires a four-day workweek including Saturday during the Spring and Summer with the option for a five-day workweek during peak seasons.

Key Responsibilities:

• Provide exceptional customer service by interacting with clients through phone email and in-person consultations maintaining a professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the companys computer system to ensure efficient and precise order fulfillment.
• Collaborate with management and team members to communicate customer needs and special order material requests enhancing product offerings and service delivery.
• Responsibilities include a mix of sales counter duties and various other warehouse tasks supported by modern sales systems and a commitment to maintaining an organized workspace.
• Order pulling/picking/staging
• Replenishment/shipping/receiving
• Staging orders for delivery and loading company vehicles in a warehouse/yard environment
• Focusing on safe work practices such as wearing PPE proper lifting techniques etc. while performing daily duties and using company equipment

Minimum Qualifications:

• Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction retention and loyalty ensuring a personalized and positive purchasing experience.
• Proficiency in basic computer operations and internet navigation.
• Ability to operate forklift and other warehouse equipment preferred.
• Driving a forklift in this type of setting is a plus or we will help you get certified.
• Ability to lift 75 lbs; 50 lbs on as needed basis
• Ability to work in varied conditions including outdoor and warehouse environments.
• Willingness and ability to work overtime as needed during the peak season.
• Capability to pass a pre-employment background/drug test.

Preferred Qualifications:

• Bilingual proficiency in English and Spanish.
• Experience working in a warehouse distribution center shipping and receiving department or similar environment.

The base salary for this position typically falls within the range of $19.00 to $25.00 per hour. Starting wage may vary based on a number of factors including but not limited to the position being offered location education training and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role associates may also be eligible for performance-based bonus programs commissions car allowance or automobile and fuel program and reimbursement for travel expenses in accordance with company travel policy.

Job Location:

Imperial Sprinkler Supply Inc. - Livermore

6630-B Patterson Pass Rd Livermore CA 94550

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc. including all its subsidiaries provides job opportunities to qualified individuals without regard to actual or perceived race color creed religion national origin sex gender age disability gender identity sexual orientation citizenship status uniform service veteran status marital status genetic information physical or mental disability or any other characteristic in accordance with applicable federal state and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position please contact Human Resources at US: 855.556.3221 or by email to: with the nature of your accommodation request and include the Business name location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen as permitted by law.

Competitive weekly/bi-weekly pay discretionary bonuses 401(k) with company match Employee Stock Purchase Plan paid time off (vacation sick volunteer holidays birthday floating) medical/dental/vision flexible spending accounts company-paid life and short-term disability plus optional long-term disability and additional life insurance. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (Agency) the Company has no obligation to pay the Agency any fee for submission offer placement or any service without a fully executed contract of service covering the engagement.