COTS Integration Engineer

We are seeking a COTS Integration Engineer for one of ourPRIME CONTRACTSand offers exciting opportunities to support essential services and mission critical activities across the mission supports the Government Corporate Management Services (CMS) by providing full life cycle support services through the sustainment modernization and transformation ofthe enterprisecorporate applications. These applications are used across the government enterprise and are critical to the daily functions of thousands of users across acquisition business finance HR training recruitment program management securitylogisticsand more. Come join our diverse and growing team with lots of opportunities!

• Collaborate with vendor support including Hyland Software support teams to troubleshoot issues implement solutions and support software upgrades and enhancements within the Perceptive Content platform

• Opportunity to grow into systems administration and systems engineering responsibilities while supporting an enterprise Perceptive Contentenvironment.

• Gain hands-on experience supporting enterprise workflow and document management solutions used in mission-critical Government operations

• Exposure to a broad range of responsibilities including help desk support technical troubleshooting workflow improvements vendor coordination testing and operational support

• Work closely with customers to streamline business processesoptimizeworkflows and ensure reliable system performance across the environment

• Participate in testing activities including system validation and User Acceptance Testing (UAT) to support successful deployments and functionality verification

• Engage with Government leadership and stakeholders to gather priorities provide status updates andmaintaineffective communication across technical and functional teams

• Translate user and mission requirements into workflow improvements.

• Communicate technical dependencies risks issues and impediments to the broader technical team to support informed decision-making and delivery planning

• Manage assigned tasks and projects independently whilemaintainingstrong collaboration and coordination with cross-functional team members

• Support day-to-day operational activities troubleshooting documentation and customer support efforts in a dynamic production environment

• Demonstrate a willingness to learn and support the Perceptive Content product suite with training and product-specific knowledge transfer provided by the team as needed

Required:

• TS/SCI with Polygraph

• Bachelors degree with 3 years of software development/engineering experience and 2 years supporting a specific COTS technology (Windows Java SQL/SQL Server). Seven years of experience may substitute for a degree

• Experience troubleshooting and resolving COTS technology issues

• Experience creating andmaintainingtechnical documentation

• Strong interest in system engineering or administration

• Excellent communication skills with team members customers and Government stakeholders

• Willingness to learnnew technologiesand COTS products

• Ability to complete Perceptive Content/Installer certification through Hyland within six months

• Comfortable working independently while collaborating effectively with the team

Desired:

• Experience with Agile development methodologies

• Proficient with Atlassian tools (Jira Confluence)

• Experience with Perceptive Content or other content/workflow management systems

The estimated salary range for this position is between $120000-$160000 (annualized USD). This range reflects the typical pay for the role and is one part of the companys comprehensive compensation package. Actual salaries are influenced by several factors such as location the individuals education skills experience and competencies as well as contract affordability and organizational needs.