Corporate Travel Manager

Overview

Jackson and Coker connects healthcare professionals with hospitals and clinics that need temporary support ensuring patients receive care when and where they need it most. Our work keeps communities healthy by filling critical staffing gaps across the country. Were a peoplefirst organization with a strong culture a supportive team environment and a mission that truly makes a difference. Whether youre new to healthcare or have years of experience youll find opportunities here to grow contribute and be part of meaningful work that impacts lives every day.

Jackson and Coker has been recognized by Staffing Industry Analysts as the #1 Best Staffing Firms to Work For nationwide Top Places to Work by the Atlanta JournalConstitution and Healthiest Employers. As part of Jackson Healthcare we have also been honored with Top Global Inspiring Workplaces Fortune 100 Best Companies to Work For PEOPLEs Companies That Care and Fortunes Best Workplaces in Health Care.

Jackson and Coker connects healthcare professionals with hospitals and clinics that need temporary support ensuring patients receive care when and where they need it most. Our work keeps communities healthy by filling critical staffing gaps across the country. Were a peoplefirst organization with a strong culture a supportive team environment and a mission that truly makes a difference. Whether youre new to healthcare or have years of experience youll find opportunities here to grow contribute and be part of meaningful work that impacts lives every day.

Jackson and Coker has been recognized by Staffing Industry Analysts as the#1 Best Staffing Firms to Work FornationwideTop Places to Work by the Atlanta JournalConstitution andHealthiest Employers. As part of Jackson Healthcare we have also been honored withTop Global Inspiring WorkplacesFortune 100 Best Companies to Work ForPEOPLEsCompanies That Care andFortunes Best Workplaces in Health Care.

Were seeking a strategic and operationally focused Corporate Travel Manager to lead our travel operations team drive service excellence and shape the future of our travel program. This is an exciting opportunity for a proven travel industry leader who thrives at the intersection of strategy operations technology and people leadership.

What Youll Do

As the Corporate Travel Manager youll provide overall leadership for travel operations while driving improvements that enhance efficiency scalability customer experience and business performance. Youll partner closely with executive leadership and cross-functional teams to ensure the travel function supports organizational objectives while delivering exceptional service to travelers and internal stakeholders.

Key Responsibilities:

• Lead and oversee all Travel Services operations ensuring exceptional service and operational excellence.

• Establish departmental goals and strategic initiatives aligned with company objectives.

• Monitor KPIs service quality customer satisfaction and productivity metrics to drive continuous improvement.

• Implement process improvements automation tools reporting solutions and travel technologies that enhance efficiency and scalability.

• Manage vendor and supplier relationships including contract negotiations and service-level performance.

• Oversee travel budgets and ensure cost-effective management of travel expenditures.

• Develop reporting and dashboards that provide leaders with visibility into operational performance and trends.

• Lead coach and develop a high-performing team while fostering a culture of accountability and continuous improvement.

• Ensure compliance with travel policies vendor agreements industry regulations and duty-of-care requirements.

• Support complex travel needs and provide operational guidance during periods of increased demand.

Why Youll Love Working at Jackson and Coker:

• Industry Stability: Join a nationally respected leader in healthcare staffing with a strong reputation and long-term career potential.

• Incredible Onsite Perks: Work at our state-of-the-art headquarters featuring a gym pool sauna restaurants Starbucks game room and more.

• Family-Friendly Benefits: Access free onsite healthcare for you and your family plus childcare and virtual learning support.

• Robust Benefits Package: Includes medical dental vision life insurance disability and a 401(k) with company match.

• Inclusive Culture: Thrive in a mission-driven diverse environment with associate-led networks and philanthropic initiatives.

Requirements:

• 10 years of experience in the travel industry including experience as a travel agent or in a similar travel operations role.

• 5 years of leadership experience managing teams and driving organizational strategy.

• Proven success leading operational improvements change management initiatives and team development efforts.

• Experience managing supplier relationships contract negotiations and budget oversight.

• Strong analytical skills with the ability to leverage KPIs and reporting to drive business decisions.

• Experience with Global Distribution Systems (GDS) including Worldspan Sabre and/or Travelport.

• Expertise in complex ticketing exchanges and travel operations.

• Advanced proficiency with Microsoft Office applications.

• Strong understanding of travel policies compliance requirements and travel industry best practices.

Disclosures